Jami-joe Samphier
Ruby
Summary
Dynamic and customer-focused, with a proven track record in fast-paced environments, notably at Oliver Brown and Costco. Excelling in effective time management and exceptional customer service, I adeptly balance high efficient service, enhancing customer satisfaction and loyalty. My approachable demeanour and problem-solving skills have consistently improved team dynamics and operational efficiency.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Brista
Oliver Brown
01.2023 - 11.2023
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Controlled line and crowd with quick, efficient service.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained regular and consistent attendance and punctuality.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with returns, refunds and resolving transaction issues.
Meat Packer /Meat Wrapper
Costco
04.2016 - 11.2022
- Conducted quality checks to confirm product standards.
- Maintained cleanliness of work area to meet health and safety standards.
- Operated machinery to process and package meat products.
- Assured proper handling of meat to prevent contamination.
- Prepared meat products for distribution by ensuring proper packaging.
- Followed safety protocols to minimize risks while working.
- Packaged and attached labeling to various meat selections.
- Sanitized surfaces to maintain cleanliness of food service area.
- Inspected meat to perform quality assurance checks.
- Upheld high standards of sanitation by diligently cleaning tools, equipment, and surfaces throughout each shift.
- Packed meat in plastic packaging and weighed on scale for pricing.
- Organized and stored items at specific temperatures to maintain freshness.
- Counted stock and recorded for inventory recordkeeping.
- Optimized product shelf-life with careful monitoring of expiration dates and prompt removal of expired items from display cases.
- Maximized customer satisfaction through prompt attention to special requests or concerns regarding meat products on display or in orders placed.
- Strengthened customer loyalty through provision of knowledgeable guidance on meat selection, preparation techniques, and storage recommendations.
Brista / ALl Rounder
Best Food Deli
10.2013 - 02.2016
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills
- Worked well in a team setting, providing support and guidance.
- made coffee's sandwiches , sliced deli meats and sold fruit and vegetables
- under took ordering of stock and managing of staff
Cashier
Georges Family Meats
08.2012 - 08.2013
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- stocked cases and rotated stock
- made rissoles and other chicken items
- Restocked and organized merchandise in front lanes.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
All Rounder
Donut King
09.2009 - 08.2013
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situation
- cooked and decorated donuts
- serving customers
- handling money and operating a cash regester
Education
High School Diploma -
Robert Townson High School
Raby Nsw03-2011
Skills
- Effective Time Management
- Approachable Demeanor
- Detail-Oriented Approach
- Team player
- Cash Management
- Opening and closing duties
- Effective Listener
- Proficient In Maintaining Cleanliness
- Problem-solving
- Exceptional customer service
- Team leadership
- Adaptive and creative
- Order taking
- Transaction Processing Skills
- Decision-making
- Espresso machine operation
- Safe food handling
- Beverage preparation
- Excellent memory
- Safe food handling practices
- Food preparation
- Quality control
- Coffee expertise
- Up-selling
Certification
Fully Qualified Barista
Certificate 2 in Hospitality
Timeline
Brista
Oliver Brown
01.2023 - 11.2023
Meat Packer /Meat Wrapper
Costco
04.2016 - 11.2022
Brista / ALl Rounder
Best Food Deli
10.2013 - 02.2016
Cashier
Georges Family Meats
08.2012 - 08.2013
All Rounder
Donut King
09.2009 - 08.2013
High School Diploma -
Robert Townson High School
Similar Profiles
ASM MOHIBUL ISLAM SYMONASM MOHIBUL ISLAM SYMON
Restaurant Waiter,Dish Washer and Juice Maker at Oliver BrownRestaurant Waiter,Dish Washer and Juice Maker at Oliver Brown
Zaneta GawronZaneta Gawron
Production Coordinator at Oliver BrownProduction Coordinator at Oliver Brown
Tugba Yagmur EgilmezTugba Yagmur Egilmez
Barista at Oliver brownBarista at Oliver brown