I am looking to start a second job in hospitality, I have extensive experience in the industry, and I am a hard-working individual.
Overview
6
6
years of professional experience
Work History
Claims Manager
Allianz Insurance
Charlestown, NSW
09.2024 - Current
This is a new role and learning experience for me and I am looking forward to grow in the insurance industry.
Handle claims consistent with client and corporate policies, procedures, best practices and regulations.
Property Manager
Raine and Horne Belmont
Belmont, NSW
09.2023 - 09.2024
Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
Property Manager
LJ Hooker Belmont
10.2021 - 09.2023
I worked as a Property Manager with a Portfolio of 140 properties.
This role includes conflict resolution, time management and working under extreme pressure.
I use PropretyMe, Inspect Real Estate, Zenu, Realestate.com and Outlook on a daily basis
Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
Completed final move-out walk-throughs with tenants to identify required repairs.
Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
Bar & Bistro
Iris (The Gunyah Hotel and Raffeteys Resort)
11.2021 - 09.2022
At the Gunyah hotel I expanded my skills in the bistro and the bar.
Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
Maintained clean and welcoming dining environment, ensuring a positive guest experience.
Supervisor
South Hill Kitchen
09.2020 - 10.2021
During my role at South Hill Kitchen I learnt how to effectively manage a team of staff and deal with conflict resolution
I did all money handling and opening/closing the café
Bar and Gaming
The Royal Hotel
10.2021 - 08.2021
While working at the Royal Hotel I expanded my gaming knowledge as well as my Responsible Service of Alcohol
Bartender & Gaming
The Bowral Hotel
Bowral, NSW
10.2018 - 09.2020
At the Bowral hotel my role consisted of bar work, gaming, the bistro, hotel check in's and assisting in the bottle shop
I learnt all aspects of a pub while in this position
Self-motivated, with a strong sense of personal responsibility.
Education
Real Estate License And Certificate 4 -
Think Real Estate
Tafe NSW RSA & RCG
Skills
Working fast paced environments
Conflict resolution
Money handling
Independent
References
Rebecca Walton, Previous Licensee in Charge at LJ Hooker Belmont, 0409361443
Emma Hinchcliffe, Functions Manager at Rafferty's Resort, 0488266306