Jamie Andrews
Cellarbrations Yarrawonga
Yarrawonga,VIC
1
Certification
2027
years of professional experience
Dynamic store leader known for effective multitasking and problem-solving. Extensive experience in managing daily operations, compliance, and inventory management. Dedicated to ensuring high standards and enhancing customer satisfaction.
Work History
Store Manager
- Oversaw daily store operations ensuring high standards of customer service and product availability.
- Implemented inventory management practices that reduced stock discrepancies and improved ordering processes.
- Trained and mentored staff to enhance team performance and operational efficiency.
- Developed promotional displays to increase product visibility and drive sales during peak seasons.
- Order Stock, Receive deliveries and maintain inventory.
- Manage Merchandising, Cash, EFTPOS and Banking.
- Ensure Workplace Health and Safety Compliance.
- Open and Close the Store.
Liquor Store Manager
- Managed daily store operations, ensuring compliance with liquor laws and regulations.
- Oversaw inventory management, optimizing stock levels to meet customer demand.
- Trained and mentored staff on product knowledge and customer service excellence.
- Implemented promotional strategies, enhancing customer engagement and sales performance.
- Managed Cash, Banking and Daily Takings.
- Provided Customer Service and Product Advice.
- Maintained Store Presentation and Security.
Manager
- Directed daily hotel operations to ensure exceptional guest experiences and satisfaction.
- Collaborated with departmental heads to align strategies and improve service quality.
- Implemented training programs for staff to enhance service delivery and operational efficiency.
- Developed and maintained standard operating procedures to streamline hotel processes.
- Managed Stock, Cash, Banking and Administration.
- Ensured RSA, Food Safety and Workplace Compliance.
- Opened and Closed the Venue.
Bartender
- Prepared and served drinks efficiently in a fast-paced environment.
- Provided exceptional customer service, enhancing guest satisfaction and experience.
- Maintained cleanliness and organization of bar area during high-volume shifts.
- Collaborated with kitchen staff to ensure timely service of food orders.
- Trained new bartenders on drink recipes and operational procedures effectively.
- Worked across all Hotel sections.
- Completed Opening and Closing Procedures.
- Managed Daily Banking.
Education
High School Diploma
Skills
Customer service
Problem-solving
Customer relations
Multitasking and organization
Store operations
Customer service management
Training and mentoring
Store opening and closing
Team leadership
Certification
Victorian and New South Wales RSA Certificate
Class 1 Food Handling Certificate
Timeline
Store Manager
Cellarbrations Yarrawonga
2013 - CurrentRead More
Liquor Store Manager
C-Town Liquor
2001 - 2013Read More
Manager
Queensberry Hotel
1996 - 2001Read More
Bartender
Canada Hotel
1991 - 1996Read More
Parade College
High School Diploma
Read More