Jamie Ashton Storey

• Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
• Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
• Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.

Manger hospitality barstia

• Trained new team members on barista skills, cash handling procedures, and company policies for consistent performance across the team.
• Fostered a positive work atmosphere with clear communication, teamwork, and proactive problem-solving strategies.
• Trained, scheduled, and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.

• Enhanced customer satisfaction by providing efficient and personalized beverage preparation.
• Created an inviting atmosphere within the coffee shop by consistently upholding cleanliness standards throughout the establishment.
• Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
• Received consistent positive feedback from customers regarding exceptional service and beverage quality.

• Greeted customers and helped with product questions, selections, and purchases.
• Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
• Helped customers complete purchases, locate items, and join reward programs.
• Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.

• Contributed to revenue growth by upselling additional amenities and services during guest interactions.
• Supported food and beverage operations as needed, delivering exceptional dining experiences for guests across various outlets within the property.