Summary
Overview
Work History
Education
Skills
Professional Development
Availability
References
Timeline
Generic

Jamie Bakomihalis

MULGRAVE (VIC),VIC

Summary

Versatile team member ready to take on any required task and adapt to changing conditions with resourceful and hardworking mindset. Dedicated to business success, eager to learn more about skills and to advance professionally. Holds quality and teamwork in high esteem. Flexible team member recognized for completing quality work with minimal supervision. Highly organized and friendly individual with several years of experience taking food orders and operating cash registers. Offering exceptional communication and multitasking abilities.

Overview

7
7
years of professional experience

Work History

Grocery Department Team Member

Coles Supermarkets
Oakleigh, VIC
08.2023 - Current
  • Efficiently stock shelves and manage inventory.
  • Operate point-of-sale systems for tobacco products
  • Assisted customers with product selection and ordering process.
  • Received, processed, and stocked merchandise in accordance with store policies.
  • Organized inventory shelves for easy access and maintenance of stock levels.
  • Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
  • Collaborated with team members to maximize productivity and efficiency.
  • Adhered to safety guidelines while operating machinery or stocking shelves.
  • Tracked stock levels on a daily basis to identify shortages or overages.

Customer Service Supervisor

Coles Supermarkets
Oakleigh, VIC
09.2017 - 08.2023
  • Served as a temporary manager for one month.
  • Developed strong leadership and team management skills.
  • Enhanced customer service abilities and conflict resolution techniques.
  • Supervised and trained customer service staff to ensure excellent customer service delivery.
  • Provided guidance and support to junior customer service representatives, including coaching and mentoring.
  • Assisted customers with product inquiries and resolving complaints promptly and professionally.
  • Resolved escalated customer disputes in a timely manner while maintaining good relationships with customers.
  • Ensured all customer inquiries were handled in accordance with company standards and regulations.
  • Handled cigarette transactions for customers
  • Oversaw cash handling operations
  • Handed off alcohol to customers picking up online orders and checking ID.

Education

Bachelor - Early Childhood and Primary Education

Deakin University
01.2026

Graduated -

Sacred Heart Girls' College
01.2020

Skills

  • Excellent interpersonal and communication skills
  • Strong team collaboration abilities
  • Effective time management
  • Proficient in conflict resolution
  • Experience in inventory management and stock control
  • Customer Service
  • Complaint resolution
  • Cash Handling
  • Workplace Safety
  • Collaboration and Teamwork
  • Problem-Solving
  • Product Knowledge
  • Attention to Detail
  • Clear Communication
  • Point of sale system

Professional Development

Throughout my tenure at Coles, I have gained valuable experience in various aspects of retail operations. My time as a temporary service manager significantly boosted my confidence in staff and customer interactions, while also honing my management capabilities. The transition to the Grocery Department has further expanded my skill set, particularly in inventory management and product handling.

Availability

  • Monday: Unavailable
  • Tuesday: After 2 PM
  • Wednesday: After 2 PM
  • Thursday: Unavailable
  • Friday: All day
  • Saturday: All day
  • Sunday: All day

References

References available upon request.

Timeline

Grocery Department Team Member

Coles Supermarkets
08.2023 - Current

Customer Service Supervisor

Coles Supermarkets
09.2017 - 08.2023

Bachelor - Early Childhood and Primary Education

Deakin University

Graduated -

Sacred Heart Girls' College

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Jamie Bakomihalis