Summary
Overview
Work History
Education
Skills
References
Timeline
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Jamie Burford

Jamie Burford

Maroochydore,QLD

Summary

With sound knowledge and creativeness, I aspire to serve an organization with sincerity and determination to succeed. I aim to occupy a responsible and challenging position in an organization by keeping abreast with the latest developments in the area of Fitness, Sales and Marketing. I am an excellent communicator with strong interpersonal skills coupled with the ability in building and maintaining healthy relationships with team members towards the attainment of set goals. I am focused on driving continuous improvement through the implementation of innovative ideas and benchmarking the key metrics with the best in industry practices.

Overview

5
5
years of professional experience

Work History

Emergency Response Officer

Serco
Brisbane, QLD
01.2022 - Current
  • Effectively and appropriately communicated operational updates to team leaders in high stress situations.
  • Led a team in executing operational tasks, including managing disturbances, handling fights, addressing medical emergencies, and responding to attempts to escape.
  • Undergo all duties inline with the Migration Act. 1958

Assistant Manager

Rolling Rock Nightclub
Noosa, QLD
06.2020 - 01.2022
  • Guided junior and senior employees, to drive productivity and efficiency.
  • Set schedules and delegated assignments based on team strengths to optimize floor coverage and service levels.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.

Assistant Manager

Plus Fitness
Minyama, QLD
09.2019 - 06.2020
  • Averaged Tour to Sale of 90% per month
  • Cancellation reversals over 50% per month
  • Engaged with businesses to cultivate B2B relationships for marketing purposes.
  • Provide timely and accurate management information to Owners / Head Office
  • Mentoring and Training of employees
  • Plan,Produce and review operations

Sales Receptionist

Plus Fitness
Glenmore Park, NSW
09.2018 - 09.2019
  • Averaged Tour to Sale of 90% per month
  • Cancellation reversals over 50% per month
  • Completed Outreach in the community to generate leads and referrals.
  • Completed and processed admin tasks
  • Maintained a clean gym and work area

Education

High School Diploma -

Loyola Catholic High School
Sydney, NSW

Certificate III in Immigration Services -

Asset College

Certificate III in Correctional Services -

Asset College

First Aid & CPR -

ReViva

Responsible Service of Alcohol & Gambling -

RSA & RCG Training

Skills

  • Customer service
  • Conflict resolution
  • Time management
  • Reliable and trustworthy
  • Friendly, positive attitude
  • Critical thinking
  • Post Sale Relationship Management
  • Troubleshooting
  • Rapport Building

References

References available upon request.

Timeline

Emergency Response Officer

Serco
01.2022 - Current

Assistant Manager

Rolling Rock Nightclub
06.2020 - 01.2022

Assistant Manager

Plus Fitness
09.2019 - 06.2020

Sales Receptionist

Plus Fitness
09.2018 - 09.2019

High School Diploma -

Loyola Catholic High School

Certificate III in Immigration Services -

Asset College

Certificate III in Correctional Services -

Asset College

First Aid & CPR -

ReViva

Responsible Service of Alcohol & Gambling -

RSA & RCG Training
Jamie Burford