Jamie Butler
Summary
Detail-oriented Dental Assistant with experience providing direct patient care and office management in busy dental practices. Trained in sterilization procedures and patient relations. Highly skilled in dental radiography and patient charting.
Reliable with 10 years + of experience efficiently handling administrative tasks and assisting chairside with dental procedures. Team-focused with commitment to providing exceptional care to all patients.
Overview
18
18
years of professional experience
Work History
Dental Assistant
Queensland Country Dental
2022.07 - Current
- Enhanced patient comfort by providing gentle and thorough dental cleanings.
- Scheduled appointments, prepared bills and received payment for dental services by completing insurance forms, verifying insurance information, and maintaining records.
- Prepared and sterilized instruments and materials for use by dentists.
- Prepared and positioned patients for procedures, clipping dental napkins and placing patient safety devices.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Entered patient data into computer system, adhering to strict privacy laws and maintaining high level of accuracy.
- Helped dentists restore teeth by applying permanent and temporary fillings and crowns.
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
- Assisted dentist in management of medical or dental emergencies with prompt patient scheduling and surgical support.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
- Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Staged tray for procedures by arranging dental instruments and equipment.
- Promoted a positive environment for patients and staff through effective communication and teamwork.
- Assisted dentists with complex procedures, ensuring patient safety and satisfaction.
- Monitored patient comfort and safety during dental procedures.
- Supported dentists in diagnosing oral health issues by taking diagnostic x-rays as needed.
- Utilized advanced dental equipment proficiently, including intraoral cameras and digital radiography tools, to support comprehensive patient assessments.
- Educated patients on dental hygiene, pre-surgical instructions and post-surgical care.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Took dental images following strict patient protection rules, applying lead aprons.
- Educated patients by giving oral hygiene, plaque control, and postoperative instructions.
- Prepared patient X-rays and images for review by dentist.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Educated patients on proper oral hygiene practices to maintain good oral health between visits.
- Reduced dentist''s workload during procedures by anticipating their needs and having necessary instruments readily available.
- Prepared treatment rooms efficiently, adhering to strict sanitation guidelines to ensure patient safety.
- Scheduled and confirmed patient appointments.
- Exposed, developed and mounted dental x-rays.
- Managed patient emergencies calmly and efficiently, coordinating with dental team members to provide appropriate care.
- Self-motivated, with a strong sense of personal responsibility.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Organized and detail-oriented with a strong work ethic.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Sterilized rooms and prepped equipment and instruments for procedures daily
- Sterilized rooms and prepped equipment and instruments for procedures daily
- Sterilized rooms and prepped equipment and instruments for [Number] procedures daily
Treatment Coordinator
Cairns Dental Boutique
2020.09 - 2022.02
- Boosted office productivity by maintaining accurate records and updating patient information in a timely manner.
- Conducted patient intake interviews, recording and documenting relevant information.
- Completed patient referrals to other medical specialists.
- Secured sign-in sheets, dental charts, and encounter forms to safeguard sensitive data and information.
- Understood dental terminology and insurance breakdowns to communicate with external stakeholders.
- Supported dentist in maintaining accurate documentation of treatment plans for better continuity of care between visits.
- Provided excellent customer service to create positive experiences and build patient trust.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
- Handled emergency situations calmly and efficiently, contributing to positive outcomes under pressure.
- Implemented digital record-keeping systems, improving organization and accessibility of patient information.
- Prepared rooms for patient treatment by cleaning and sterilizing tools and equipment and setting up x-ray machines.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Gathered, organized and input information into digital database.
- Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
- Educated staff on organizational mission and goals to help employees achieve success.
- Devised and implemented processes and procedures to streamline operations.
- Built strong relationships with customers through positive attitude and attentive response.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Prepared patient X-rays and images for review by dentist.
- Directed patient care by organizing schedules and day-to-day activities for [Number] employees
Dental Sterilization Technician / Dental Nurse
Cairns Family And Cosmetic Dental Group
Cairns , QLD
2010.04 - 2019.12
- Maintained records on sterilizing procedures and parameters using Exact and Dentally
- Played a pivotal role in passing dental office inspections by maintaining stringent sterilization standards and upholding regulatory requirements.
- Monitored autoclave performance regularly to ensure optimal functionality and maintained detailed records of sterilization cycles.
- Supported efficient dental procedures by preparing and organizing instruments for each appointment.
- Demonstrated adaptability in adjusting quickly to changes or emergencies that required immediate attention concerning infection control.
- Prepared trays with standard dental instruments to promote quick turnover from one patient to next.
- Assisted in inventory management, ensuring adequate supplies of disposable items and ordering new instruments when necessary.
- Received deliveries to stock supply closet and manage inventory of dental products and equipment.
- Liaised between medical staff and medical equipment vendors.
- Maintained a sterile environment in the dental office through consistent cleaning, sanitizing, and organization of workstations.
- Monitored inventory levels to keep all medical equipment properly stocked.
- Promoted a safe work environment for colleagues by consistently adhering to personal protective equipment guidelines and advocating for their proper use.
- Sterilized and disinfected dental instruments to prevent growth of bacteria on instruments and surfaces, using American Dental Association protocols.
- Enhanced dental instrument sterilization processes by implementing industry best practices and guidelines.
- Self-motivated, with a strong sense of personal responsibility.
- Paid attention to detail while completing assignments.
- Applied effective time management techniques to meet tight deadlines.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Gained strong leadership skills by managing projects from start to finish.
- Developed and maintained courteous and effective working relationships.
- Purged waste from [Type] equipment by connecting equipment to water sources and flushing water through systems
- Maintained records on sterilizing procedures and parameters using [Software]
- Maintained accurate medical and dental records by documenting important patient data in [Software]
Education
Certificate IV - Dental Assistant/Radiation
ADAQ
Brisbane, Australia05.2024
Skills
- Organizational Skills
- Oral Surgery
- OSHA Regulations Knowledge
- Patient Education Abilities
- Postoperative Care Instructions
- Impression Taking
- Treatment Room Preparation
- Surgical Extractions
- Office Management
- Time management abilities
- Professional Demeanor
- Disinfection and Sterilization
- X-Ray Processing]
- Multitasking Abilities
- Professionalism
- Radiography
- Treatment Planning
- Dental impressions
- Patient intake procedures
- Appointment Scheduling
- Infection control proficiency
Timeline
Dental Assistant
Queensland Country Dental
2022.07 - Current
Treatment Coordinator
Cairns Dental Boutique
2020.09 - 2022.02
Dental Sterilization Technician / Dental Nurse
Cairns Family And Cosmetic Dental Group
2010.04 - 2019.12
Certificate IV - Dental Assistant/Radiation
ADAQ
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