Jamie Crompton
Devonport,TAS
Summary
Committed to delivering outstanding service and unparalleled support. Strong proficiency in utilizing customer service best practices and finding innovative solutions to address customer needs. Focused on providing exceptional experiences, exceeding expectations, and fostering long-lasting client relationships.
Overview
10
10
years of professional experience
Work History
Soft Serve Ice-cream Machine Attendant
Self Employed Contractor
06.2023 - 12.2023
- Maintained a clean working environment that adhered to both company guidelines and OSHA regulations for safe operation practices within the facility.
- Reduced machine downtime by performing regular preventative maintenance tasks such as cleaning, lubricating, and adjusting parts.
- Safeguarded equipment longevity through meticulous inspection of components during each shift, identifying potential wear and tear early on.
Delivery Driver
DoorDash
01.2022 - 07.2023
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
Security Guard/Crowd Controller
Orion Security Services
06.2021 - 12.2021
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
Petrol Station Attendant
Coles Express
01.2020 - 06.2021
- Handled cash transactions accurately, ensuring proper financial documentation for each sale made.
- Contributed to team success through effective communication and collaboration with colleagues.
- Facilitated smooth shift handovers by maintaining thorough records of completed tasks during shifts.
- Improved customer satisfaction by providing friendly and efficient service at the station.
- Aided in the training of new employees, sharing knowledge on company policies and procedures for optimal performance at the station.
Security Guard/Crowd Controller
Southern Cross Protection
01.2018 - 01.2020
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Completed full building and grounds patrols to spot and investigate concerns.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Responded to emergencies promptly, ensuring the safety of all individuals on site.
Assistant Manager
EB Games
01.2014 - 01.2016
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Generated repeat business through exceptional customer service.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Education
High School Diploma -
Chatham High School
Taree01.2005
Skills
- Troubleshooting skills
- Staff Management
- Teamwork and Collaboration
- Positive Attitude
Timeline
Soft Serve Ice-cream Machine Attendant
Self Employed Contractor
06.2023 - 12.2023
Delivery Driver
DoorDash
01.2022 - 07.2023
Security Guard/Crowd Controller
Orion Security Services
06.2021 - 12.2021
Petrol Station Attendant
Coles Express
01.2020 - 06.2021
Security Guard/Crowd Controller
Southern Cross Protection
01.2018 - 01.2020
Assistant Manager
EB Games
01.2014 - 01.2016
High School Diploma -
Chatham High School
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