Jamie Daniels
Bellevue Hill,NSW
Summary
Organized and dedicated with a proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple tasks at hand. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Salon Owner/Operator
Self Employed
01.2022 - Current
- Enhanced client satisfaction by offering personalised hair services tailored to individual preferences.
- Developed strong relationships with clients through attentive listening skills and genuine interest in their needs, promoting repeat business.
- Managed salon operations efficiently, ensuring smooth day-to-day functioning and top-quality customer experiences.
- Enhanced customer satisfaction by efficiently managing front desk tasks such as answering phone calls, scheduling appointments, and greeting clients.
- Implemented targeted marketing strategies that attract new clients and increased overall revenue.
- Consistently maintained a clean, organized, and welcoming environment.
- Maintained accurate financial records by tracking expenses, managing budgets, and analysing data for informed decision-making purposes.
- Assisted customers with scheduling appointments, confirming details, and making necessary adjustments.
- Monitored workflow to improve employee time management and increase productivity.
- Managed time efficiently in order to complete all tasks within deadlines.
Games Attendant
Penrith RSL Club
03.2023 - 10.2023
- Maintained a safe environment for guests by ensuring proper use of equipment and adherence to safety guidelines.
- Contributed to the overall cleanliness and organization of the gaming area, ensuring an inviting atmosphere for guests.
- Applied RSA and RCG rules and regulations.
- Demonstrated knowledge of various beverages, confidently providing recommendations based on customer preferences.
- Handled cash transactions accurately, balancing the register at the end of each shift.
- Responded promptly to customer inquiries or complaints, resolving issues professionally and courteously.
Senior Hairdresser
Midges Beauty Salon
01.2016 - 01.2022
- Developed strong relationships with clients through excellent communication and customer service skills.
- Maintained a clean and organized work environment in compliance with health regulations for both staff and clients.
- Enhanced client satisfaction by providing high-quality haircuts, color services, and styling techniques.
- Improved appointment management with attention to detail and proactive communication.
- Used time management and efficient methods to meet deadlines.
Education
Cert IIII - Hairdressing
TAFE
Kingswood, NSW01.2018
High School -
McCarthy Catholic College, Emu Plains
Sydney, NSW12.2015
Skills
- Appointment Scheduling
- Customer Service
- Time Management
- Inventory Tracking and Management
- Problem-solving abilities
- Administrative Support
Certification
- Responsible Service of Alcohol License - RSA
- Responsible Conduct of Gambling License - RCG
Timeline
Games Attendant
Penrith RSL Club
03.2023 - 10.2023
Salon Owner/Operator
Self Employed
01.2022 - Current
Senior Hairdresser
Midges Beauty Salon
01.2016 - 01.2022
Cert IIII - Hairdressing
TAFE
High School -
McCarthy Catholic College, Emu Plains
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