Jamie Doak
Carrum Downs,VIC
Overview
17
17
years of professional experience
Work History
Team Leader
PPG
Dandenong South, VIC
11.2022 - Current
- Offered training and support to keep team members motivated and working toward objectives.
- Delegated daily tasks to team members to optimize group productivity.
- Kept work areas clean, neat and free of safety hazards to maximize efficiency.
- Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
- Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
- Reviewed completed work to verify consistency, quality and conformance.
- Fostered positive employee relationships through communication, training and development coaching.
- Completed daily quality assurance duties to provide feedback for improvements.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
Machine Operator
PPG
Dandenong South, VIC
07.2018 - 11.2022
- Set up machines for various jobs to maintain compliance with manufacturing thresholds and waste reduction initiatives.
- Detected work-piece defects and machine malfunctions, maintaining apparatus to prevent future issues.
- Documented daily production data and submitted accurate time logs to keep management up-to-date.
- Completed written reports of problems and necessary repairs to forward to management and maintenance personnel.
Retail Store Manager
Liquorland
South-Eastern, VIC
10.2012 - 07.2018
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Improved profitability by executing daily, weekly and monthly floor plan changes.
- Mentored employees and instructed on management of complicated sales, complex issues and difficult customers.
- Created engaging merchandise presentations to motivate impulse purchases.
- Taught junior employees how to meet operational and sales goals with proactive strategies.
- Conducted job interviews, led employee performance evaluations and rewarded top performers to attract and retain quality personnel.
- Monitored cash drawers in multiple checkout stations to verify adequate cash supply.
Traffic Controller
Statewide
Melbourne, Vic
05.2011 - 09.2012
- Assembled traffic cones and pathways for vehicles and pedestrians.
- Directed vehicles around construction sites and flagged drivers through blocked roads.
"Sandwich Artist"
Subway
Carrum Downs, VIC
04.2009 - 01.2012
- Restocked counter supplies and condiment stations, cleaned windows and emptied trash cans during slow periods.
- Operated cash register to accept cash or credit card payment and issue receipt for transaction.
- Prepared sandwiches using assortment of meats, veggies and other ingredients to meet customer specifications.
- Sanitized food storage and preparation areas to comply with food health and safety requirements.
- Completed opening, closing and shift change tasks by following company guidelines.
- Kept customer and food preparation areas clean and well-organized.
Education
Master of Science - Justice & Criminology
University of Melbourne
Melbourne, VIC10.2016
Bachelor of Arts - Political Economy
University of Melbourne
Melbourne, VIC10.2016
MBA - Law (Pre-Law)
University of Melbourne
Melbourne, VIC08.2015
Advanced Diploma - Criminal Justice
University of Melbourne
Melbourne, VIC07.2014
Ph.D. - Criminology
University of Melbourne
Melbourne, VICSkills
- Machining and Production Standards
- Strong Work Ethic
- Workplace Safety
- Computer Skills
- DOT and Safety Compliance
- Performance Management
- Attention to Detail
- Teamwork and Communication
- Problem-Solving & Risk Assessment
- Coordinating Daily Operations
- Work Planning and Prioritization
- Continuous Improvement
- Problem-Solving
- Team Collaboration and Leadership
- Performance Monitoring
- Regulatory Compliance
- Documentation and Reporting
Referees
professional referees;
- Willie Lelenoa - 0413397157
- Daniel Simmons - 0490440280
- Alex. T - 0413949091
Timeline
Team Leader
PPG
11.2022 - Current
Machine Operator
PPG
07.2018 - 11.2022
Retail Store Manager
Liquorland
10.2012 - 07.2018
Traffic Controller
Statewide
05.2011 - 09.2012
"Sandwich Artist"
Subway
04.2009 - 01.2012
Master of Science - Justice & Criminology
University of Melbourne
Bachelor of Arts - Political Economy
University of Melbourne
MBA - Law (Pre-Law)
University of Melbourne
Advanced Diploma - Criminal Justice
University of Melbourne
Ph.D. - Criminology
University of Melbourne