Jamie Glover

- Currently lead a team of over 30 employees, overseeing daily operations, training and performance management.

- Implemented effectives sales strategies for both Commercial and Consumer based customers as well as improving service standards.

- Maintained Visual Merchandise standards, Coaching the team on what good looks like. Paired with seasonal planning of display ends and off located stock to drive sales.

- Collaborated with the department team and other coordinators to achieve department and store goals.

-Monitored and managed Inventory levels, placing orders, reviewing sales data to meet customer demand and maintain stock levels.

- Ensured safety protocols and procedures are followed within the sales and service areas, maintained a clean and organised workspace.

• Provide excellent customer service through acknowledgment and expert advice to enhance the shopping experience.
• Ensure appropriate department coverage to assist customers effectively and address their needs.
• Maintain a maximized in-stock situation by monitoring inventory levels, ordering products, and restocking to meet customer demand.
• Present the department daily according to merchandise standards, including visual merchandising, to attract and engage customers.
• Maximize sales by keeping the department safe, fully stocked, clean, and tidy at all times, creating an appealing shopping environment for customers.