Jamie Gorman
Morley,WA
Summary
Compassionate Healthcare Professional with over two years of experience in hospital and ambulance settings. Expertise includes patient transport, emergency response, and daily care support, complemented by First Response Emergency Care Level 3 (FREC3) certification from St John Ambulance. This diverse background fosters a comprehensive understanding of patient needs and commitment to delivering high-quality care.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Ambulance Care Attendant
J&K Coaches Ltd
Craigavon , Northern Ireland
07.2024 - 05.2026
- Delivered immediate medical care as part of Emergency Ambulance Crew for NIAS, responded swiftly to 999 calls and GP referrals, assessed patient conditions, and provided essential treatment.
- As a Non-Emergency Ambulance Care Assistant, my role involves providing essential care and support to patients during their medical transportation. Ensuring the comfort and safety of patients is paramount as I assist them to and from healthcare facilities/Home. Clear communication with patients, families, and healthcare professionals, along with documentation, are key aspects of your responsibilities. Your compassion, attention to detail, and adherence to medical protocols make a significant impact on the well-being of those you care for throughout the transport process.
- Assisted clients with daily living activities and personal care needs.
- Supported staff in maintaining a safe and clean environment for clients.
- Collaborated with healthcare professionals to ensure proper care plans were followed.
Health Care Assistant Band 3
Total Care Recruitment Ltd
Newry
02.2024 - 08.2024
- In my time as a healthcare assistant, I've gained invaluable skills and values. My strong interpersonal skills help me provide comfort to patients, and my dedication and empathy ensure I treat everyone with respect. I've learned to think quickly and stay calm in stressful situations and emergencies. I'm also trained in Bloods, cannulas, ECGs and doing observations.
- Understanding the importance of holistic care, especially for individuals with Alzheimer's, I focus on their physical, psychological, and social well-being. I've seen how different routines and simple tasks can enhance their quality of life, reflecting my commitment to innovative and compassionate care. These experiences have shaped me into a healthcare professional who values empathy, compassion, and a patient-centered approach.
- Supported patients in tasks such as bathing, dressing, and grooming to promote personal hygiene.
- Maintained accurate patient records and updated health information regularly.
- Collaborated with nursing staff to develop patient care plans.
Sales Assistant
Regatta Great Outdoors
Newry
11.2023 - 03.2024
- Working in retail at Regatta has allowed me to develop valuable skills such as customer service, sales, teamwork, problem-solving, and attention to detail. I've gained hands-on experience in serving customers, maintaining inventory, and contributing to the overall store operations. This opportunity has provided me with a strong foundation for a successful career in the retail industry.
- Guided customers in selecting suitable outdoor gear and apparel to meet their needs.
- Executed sales transactions efficiently using point-of-sale systems.
- Maintained product displays to enhance visual merchandising.
- Processed sales transactions quickly using point-of-sale technology.
Restaurant Waiter
Canal Court Hotel
Newry
06.2022 - 12.2023
- Checked on designated tables to refill drinks, respond to requests and receive customer feedback.
- Delivered friendly, attentive, and proactive service, fostering high levels of customer satisfaction.
- Handled phone inquiries promptly and courteously, accurately recording and confirming reservations.
- Maintained safe hygiene and food handling standards for full compliance.
- Cleaned and organized restaurant and bar areas to ensure a welcoming environment for guests.
Crisis Volunteer
Crisis Café
Newry
01.2023 - 04.2023
- Participated in a suicide prevention scheme that operated within the cafe.
- Engaged in a suicide prevention program within the café, collaborating with team members to support at-risk individuals.
- Created an environment recognized by clientele as a safe space, enhancing their sense of security and community.
- Supported café's mission to empower young people by providing a welcoming space for relaxation, fun, communication, and homework completion.
Education
Health and Social Care Level 3 Technical Award - A-Level or equivalent
Southern Regional College
NewryMental Health & General Wellbeing - OCN
Southern Regional College
NewryEngineering Studies - GCSE or equivalent
St Joseph's Boys High School
NewryConstruction Studies - GCSE or equivalent
St Joseph's Boys High School
NewryMathematics - GCSE or equivalent
St Joseph's Boys High School
Newry, County DownECDL (European Computer Driving License) - GCSE or equivalent
St Joseph's Boys High School
Newry, County DownArt and Design - GCSE or equivalent
St Joseph's Boys High School
Newry, County DownSingle Award Science - GCSE or equivalent
St Joseph's Boys High School
Newry, County DownEnglish Language - GCSE or equivalent
St Joseph's Boys High School
Newry, County DownSkills
- Emergency response
- Patient care
- Field patient care
- Trauma care
- Basic life support
- Patient assessment
- Vital signs monitoring
- Patient safety
- Infection control
- Patient transportation
- Healthcare teamwork
- Health compliance
- Medical documentation
- Care plan management
- Time management
- Critical thinking
- Fall prevention
- Customer Service
- Health Care
- Patient assessments
Eligible To Work In Uk
True
Certification
Head Boy (School), 09/01/21, 06/30/22, As my role of Head Boy I had vital experience in being a 'head role'. I ran weekly student meetings to discuss different issues and topics.
Highest Level Of Education
A-Level or equivalent
Groups
- St John Ambulance, 03/01/23, As a St John Ambulance (EFR) Emergency First Responser, I receive training in a range of first aid techniques and skills.
- CLASS REP (REPRESENTATIVE), 09/01/22, 06/30/23, School Student Council.
Personal Information
- Total Experience: 2
- Customer Service
- Healthcare
- Age: 20
- Date of Birth: 12/11/05
- Driving License: Cars
Timeline
Ambulance Care Attendant
J&K Coaches Ltd
07.2024 - 05.2026
Health Care Assistant Band 3
Total Care Recruitment Ltd
02.2024 - 08.2024
Sales Assistant
Regatta Great Outdoors
11.2023 - 03.2024
Crisis Volunteer
Crisis Café
01.2023 - 04.2023
Restaurant Waiter
Canal Court Hotel
06.2022 - 12.2023
Health and Social Care Level 3 Technical Award - A-Level or equivalent
Southern Regional College
Mental Health & General Wellbeing - OCN
Southern Regional College
Engineering Studies - GCSE or equivalent
St Joseph's Boys High School
Construction Studies - GCSE or equivalent
St Joseph's Boys High School
Mathematics - GCSE or equivalent
St Joseph's Boys High School
ECDL (European Computer Driving License) - GCSE or equivalent
St Joseph's Boys High School
Art and Design - GCSE or equivalent
St Joseph's Boys High School
Single Award Science - GCSE or equivalent
St Joseph's Boys High School
English Language - GCSE or equivalent
St Joseph's Boys High School