Jamie Hardy

• Directed HR functions for a workforce of 650 FTEs, delivering comprehensive HR services that support operational efficiency and workforce engagement across the site.
• Developed and executed HR strategies aligned with corporate objectives to foster a productive, compliant, and efficient HR operation.
• Led resolution of high-complexity employee relations cases, including workplace disputes, disciplinary actions, and conflict resolution.
• Provided senior-level IR guidance, handling sensitive matters that impacted both site operations and employee morale. Advised site leaders on legislative changes and best practices, ensuring adherence to Fair Work Act requirements and minimizing operational risks.
• Spearheaded the enterprise agreement bargaining process, collaborating with union representatives, employee groups, and senior leadership. Negotiated terms that balanced company objectives with employee needs. Currently in a negotiation period, looking to achieve a mutually beneficial EA that maintains site productivity and mitigate risk of industrial action.
• Oversaw the performance management system, supporting leaders in developing talent through feedback, coaching, and structured development plans. Facilitated succession planning and career progression initiatives that strengthened internal talent pipelines and reduced external hiring dependency.
• Developed and enforced site-wide HR policies and procedures to ensure compliance with Fair Work Legislation, industrial relations legislation, and company standards. Implemented a compliance auditing program that increased regulatory adherence and improved safety and performance metrics.
• Established comprehensive onboarding and engagement programs tailored to site-specific needs, leading to an increase in retention and fostering a high-engagement culture.
• Championed organizational development initiatives that strengthened site culture, boosted employee engagement, and aligned workforce behaviors with corporate values. Led transformational change projects that supported site expansion, streamlined HR processes, and improved cross-functional collaboration, ensuring alignment with overall company strategy.
• Established a continuous improvement framework within HR, actively seeking feedback through engagement surveys, focus groups, and regular site visits. Used data-driven insights to implement targeted programs that addressed specific areas for improvement.

• Led the establishment of an operational workforce of 150+ FTE employees for a new mining project in the Bowen Basin.
• Defined the vision and strategic goals for the HR team, fostering a culture of excellence in employee support and core HR functions.
• Maintained a visible on-site presence to ensure adherence to company policies, strategic objectives, and corporate standards.
• Monitored compliance with relevant legislation and internal requirements, proactively addressing gaps to align with operational needs.
• Planned and allocated HR tasks, setting priorities within the department to achieve forecasted business results and support the project’s growth.
• Provided strategic guidance to site leaders on performance management, industrial relations, and workforce planning.
• Facilitated performance management discussions, supported career development, and conducted workforce planning to align talent needs with project goals.
• Developed comprehensive frameworks for policies, procedures, training, and auditing, implementing continuous improvement processes to enhance HR service delivery and compliance.
• Implemented an annual performance review program to drive accountability and growth, and provided end-to-end recruitment support to hiring managers, ensuring seamless talent acquisition and alignment with project timelines.
• Designed and facilitated an on-site onboarding process to integrate new hires effectively, enhancing engagement and productivity from day one.
• Directed decision-making and implementation of HR policies, procedures, and programs across functions, supporting a cohesive and compliant HR strategy aligned with corporate objectives.

• Monitored contracts and service level agreements to identify potential risks and implement mitigation actions to protect development process from unforeseen delays and costs.
• Coordinated internal audits and led remediation efforts for identified deficiencies.
• Oversaw large portfolio of projects (over $100m) to support teams, report progress and influence positive outcomes for key stakeholders.
• Delivered high level of service to clients to both maintain and extend relationship for future business opportunities.
• Partnered with project team members to identify and quickly address problems.
• Mentored and guided staff to enhance performance and exceed customer expectations.
• Monitored and tracked project metrics and collected data to share with project members.
• Updated customers and senior leaders on progress and roadblocks.
• Supported senior managers and department leaders by completing projects and problem resolution under tight budgets and schedule demands.

-Managed on-site portfolio of 450+ employees;

• Managed team, driving productivity and reducing process lags by training staff in best practices and procedures.
• Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for new employees;
• Improved revenue growth for client divisions by fostering strategic partnerships, effective employee engagement and KPI management.
• Reduced workers' compensation claims by effective management of incidents;
• Recruited top talent to maximize profitability.
• Collaborated with legal and compliance teams to review paperwork, obtain feedback and procure available information for new training processes.
• Investigated and liaised with legal department to respond to complaints of harassment, discrimination, employee grievances and other sensitive issues and prepared position statements for EEOC.
• Liaised between multiple business divisions to improve communications.
• Advised executives on best practices for employee growth and productivity goals, consistently helping companies improve retention.
• Resolved understaffing issues, disputes, employee terminations and disciplinary procedures.
• Conducted exit interviews with employees leaving company to gauge areas of success and opportunities for improvement.