- Cooking
- DIY and Home Improvement
- Volunteering
- Watching Movies and TV Shows
- Animal Care
Jamie Jackson
Melbourne
Summary
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
20
20
years of professional experience
Work History
Make Safe Supervisor
Ambrose Construct Group
06.2024 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Arranging and sending purchase orders for relevant trades
- Providing updates to all parties
- Adhering to lifecycle management
Approval Manager
Ambrose Construct Group
05.2022 - Current
- Increased efficiency in the review process by maintaining organized records of all submitted applications.
- Streamlined interdepartmental collaboration on complex projects, ensuring seamless coordination during critical stages of application assessments and approvals.
- Achieved operational excellence in the approval process, consistently meeting or exceeding established performance metrics.
- Played a pivotal role in the successful completion of high-stakes projects by facilitating timely approvals and ensuring that all relevant stakeholders were kept well-informed throughout the process.
- Expedited decision-making by conducting thorough evaluations of submitted materials and providing timely feedback.
- Reduced project delays by effectively managing multiple approval requests simultaneously.
- Ensured compliance with company policies and regulatory requirements during the approval process.
- Completing regular job updates
- Adhering to strict SLAs and lifecycles
Claims Coordinator
Unique Building Services
03.2021 - 05.2022
- Conducted detailed investigations into complex claims cases, gathering necessary information to reach accurate conclusions and determine appropriate actions.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked with claims adjusters and examiners to expedite processing in alignment with procedures.
- Strengthened client relationships by providing clear communication throughout the claims process, ensuring all parties were well-informed of progress and outcomes.
- Evaluated and settled complex insurance claims in strict timeframes.
- Followed up with customers on unresolved issues.
- End to end claim management
- Allocation of specialist reports and make safe trades
- Report Submission
Administrative Manager
Austmould PTY LTD
03.2005 - 05.2020
- Ensured smooth daily operations with timely completion of all essential administrative tasks and responsibilities.
- Provided exceptional administrative support for executive-level staff, ensuring that their needs were met promptly and accurately in order to facilitate smooth daily operations.
- Supervised staff and delegated tasks to maintain positive, productive administrative operations.
- Maintained accurate record-keeping systems to ensure easy access to critical information for decision-making purposes.
- Updated reports, managed accounts, and generated reports for company database.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Trained employees in company and regulatory compliance requirements to promote conformance.
- Nurtured a positive work environment by addressing employee concerns promptly and fairly, fostering open communication channels between staff members at all levels of the organization.
- Managed complex calendars, coordinating meetings and appointments to maximize executive availability and effectiveness.
Education
High School Diploma -
Mordialloc College
Mordialloc, VICSkills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Attention to detail
- Employee motivation
- Decision-making
- Complex Problem-solving
- Team building
- Processes and procedures
- Process monitoring and improvement
- Relationship building
- Performance management
- Multitasking Abilities
- Time management
- Excellent communication
- Adaptability and flexibility
Interests
Timeline
Make Safe Supervisor
Ambrose Construct Group
06.2024 - Current
Approval Manager
Ambrose Construct Group
05.2022 - Current
Claims Coordinator
Unique Building Services
03.2021 - 05.2022
Administrative Manager
Austmould PTY LTD
03.2005 - 05.2020
High School Diploma -
Mordialloc College
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