Summary
Overview
Work History
Education
Skills
Certificate's
Timeline
Generic

Jamie-lee Hayes

Kingaroy,QLD

Summary

Dynamic professional with extensive experience as an NDIS Local Area Coordinator at APM Communities, excelling in participant engagement and regulatory compliance. Proven ability to resolve conflicts and implement creative solutions, enhancing participant satisfaction and fostering community outreach. Adept at project management and data analysis, driving successful outcomes in diverse environments.

Overview

7
7
years of professional experience

Work History

NDIS Local Area Coordinator

APM Communities
Kingaroy, QLD
09.2024 - Current
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Exceed participant satisfaction by finding creative solutions to problems.
  • Worked with cross-functional teams to achieve goals.
  • Ensured compliance with relevant laws, regulations and standards pertaining to the role of a NDIS Local Area Coordinator.
  • Reviewed account details to check NDIS eligibility and compliance with NDIS requirements.
  • Facilitated communication between all departments regarding Local Area Coordinator initiatives.
  • Resolved participant complaints or answered participant enquiries.
  • Participated in meetings with government agencies or community organizations related to local area coordination activities.

Disability Employment Consultant

APM
Kinagroy, QLD
06.2023 - 09.2024
  • Researched potential employers to find those who are willing to hire people with disabilities.
  • Delivered exceptional service level by listening to concerns and providing appropriate solutions.
  • Designed and implemented job fairs and networking events for clients and employers.
  • Assisted clients in addressing barriers to employment, such as transportation or childcare.
  • Developed professional relationships with local businesses to secure employment opportunities for clients.
  • Maintained current knowledge of equal employment opportunity and affirmative action guidelines and laws.
  • Conducted in-depth interviews with job seekers to understand their career goals and skills.
  • Updated job search materials and resources to reflect current market conditions and trends.

Bookkeeper

HHH Partners
Rockhampton, QLD
07.2022 - 01.2023
  • Prepared financial statements, including balance sheets, income statements, and statement of cash flows.
  • Processed expense reports, including verification of receipts and compliance with policies.
  • Assisted with the preparation of budgets and forecasts.
  • Matched orders with invoices and recorded required information.
  • Prepared and processed payroll.
  • Completed and submitted tax forms and returns, workers' comp forms and pension contribution documentation.
  • Utilized accounting software to streamline bookkeeping processes, increasing efficiency.
  • Helped businesses keep finances in order by managing accounting ledgers and recording journal entries.

Bookkeeping Administrative Assistant

Meridian Accounting & Business Services
Rockhampton, QLD
01.2018 - 07.2022
  • Maintained customer relations by responding to inquiries in a timely manner.
  • Compiled current budget data from estimated revenues, expenses and prior budgets.
  • Calculated and produced checks for utilities, taxes and other operational payments.
  • Processed customer payments accurately and timely according to company policies.
  • Assisted with tax preparation and filing, including sales tax and income tax returns.
  • Checked postings and documents for correctness, accuracy and proper coding.
  • Performed bookkeeping and accounting consulting services.
  • Reconciled expenses and financial records.
  • Classified and summarized financial data to compile and enter in financial records
  • Implemented program to create daily spreadsheets and streamline financial reporting.

Education

High School Diploma -

Groves Cristian Collage
Brisbane, QLD
12-2013

Skills

  • NDIS compliance
  • Project management
  • Participant engagement
  • Community outreach
  • Problem solving
  • Data analysis
  • Conflict resolution
  • Regulatory compliance
  • Multitasking
  • Verbal and written communication
  • Adaptability
  • Problem-solving aptitude
  • Community engagement

Certificate's

  • 2024- First Aid & CPR
  • 2022- Certificate IV Bookkeeping & Accounting
  • 2019- Certificate III Accounting
  • 2015- Diploma of Business and Travel & Tourism
  • 2012 Certificate III Food & Beverage

Timeline

NDIS Local Area Coordinator

APM Communities
09.2024 - Current

Disability Employment Consultant

APM
06.2023 - 09.2024

Bookkeeper

HHH Partners
07.2022 - 01.2023

Bookkeeping Administrative Assistant

Meridian Accounting & Business Services
01.2018 - 07.2022

High School Diploma -

Groves Cristian Collage

Similar Profiles

CREATE PROFILE
Jamie-lee Hayes