Jamie-lee Nesbitt-Smith
Laidley,QLD
Summary
I possess a strong work ethic and am dedicated to providing an exceptional customer/client approach. I am capable of working independently and am highly driven to foster a positive work environment. I prioritize maintaining a healthy work-life balance and am committed to achieving success in all endeavours.
Overview
11
11
years of professional experience
Work History
Customer Service
Z Petrol station
04.2022 - 12.2022
- Cafe, food, beverage and customer service rep
Employmemt Merchandiser
Goodman Fielder, Tiki Lodge
09.2021 - 04.2022
- Filling stock of all our brands in countdown and New world
- Reception and House keeping at
All Rounder
Tiki Lodge
06.2019 - 06.2020
- Pleasantly interacted with customers during busy periods to promote a fun, positive environment.
- Cleaned counters, machines, utensils, and seating areas daily.
- Checked guests in and out of lodge
- Maintained rooms kitchen and bathrooms daily.
Housekeeping Attendant
Karaka Tree Motel Taupo
02.2019 - 06.2019
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Restocked room supplies such as facial tissues for personal touch with every job.
- Disposed of trash and recyclables each day to avoid waste buildup.
Sales Representative
Brand Influence Group
02.2018 - 02.2019
- Managed customer accounts to secure customer satisfaction and repeat business.
- Trained and mentored new sales representatives.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained a comprehensive understanding of products, services, and competitors to enhance sales presentations.
Educator
Rising Stars Early Learning Centre
05.2012 - 08.2015
- Obtained my Cert III in children Services by 2014
- Built relationships and communicated with parents to provide best learning environment for children.
- Monitored student progress and adjusted instruction to meet individual needs.
- Assessed student performance and provided feedback to facilitate student success.
Education
Certificate - Real Estate
Harcourt Real Estate Training Centre
Online08.2024
Certificate III - Child Services
ACCCO
Brisbane, QLD11.2014
Skills
- Customer Accounts Management
- Customer Satisfaction
- Stocking and Replenishing
- Sales and Promotions
Timeline
Customer Service
Z Petrol station
04.2022 - 12.2022
Employmemt Merchandiser
Goodman Fielder, Tiki Lodge
09.2021 - 04.2022
All Rounder
Tiki Lodge
06.2019 - 06.2020
Housekeeping Attendant
Karaka Tree Motel Taupo
02.2019 - 06.2019
Sales Representative
Brand Influence Group
02.2018 - 02.2019
Educator
Rising Stars Early Learning Centre
05.2012 - 08.2015
Certificate - Real Estate
Harcourt Real Estate Training Centre
Certificate III - Child Services
ACCCO
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