Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jamie-lee Sorensen

Lota,QLD

Summary

Business professional with a keen eye for administration excellence and customer Servies. Proven track record in managing reception duties with high accuracy, ensuring smooth operations and client satisfaction. Thrives in team settings and adapts to dynamic demands. Showcasing proficiency in multitasking and problem solving. Contributing to efficient office operations. Organisational and communication skills to foster a welcoming environment. Adept at managing a high volume environments with efficiency. Known for communication skills , organisational abilities, and keen attention to detail

Overview

5
5
years of professional experience
1
1
Certification

Work History

Receptionist

Ama Collison
03.2025 - 09.2025
  • Executed full-time receptionist tasks, directing customer communication and managing appointment arrangements.

Reception

Bartons
01.2025 - 08.2025
  • Maintained high standards of cleanliness and organization at reception area, creating welcoming atmosphere for guests.
  • Reduced patient wait times through effective scheduling and coordination with the reception staff.

Automotive apprentice

Barton's Capalaba
01.2025 - 01.2025
  • Initiated first-year automotive apprenticeship, focusing on engineering principles and servicing techniques. Developed technical expertise through practical experience in automotive maintenance and repair.

Front Office Assistant

BCF
03.2024 - 10.2024
  • Managed front desk operations, greeting visitors and directing inquiries efficiently.
  • Assisted in administrative tasks, including document preparation and data entry with attention to detail.
  • Utilized office software to create reports and manage electronic filing systems effectively.
  • Handled incoming calls, addressing client needs promptly and enhancing customer service satisfaction.

Part time worker

KFC Capalaba
01.2022 - 01.2023


  • Provided exceptional customer service in fast-paced environment, addressing inquiries and resolving issues promptly.
  • Operated kitchen equipment safely and efficiently to prepare high-quality food items consistently.
  • Collaborated with team members to ensure timely order fulfillment during peak service hours.

Barista

Cedar and stone
01.2021 - 01.2022
  • Demonstrated expertise in coffee preparation and beverage crafting as a part-time barista.
  • Provided exceptional customer service, enhancing overall customer experience.
  • Assisted in food preparation, ensuring adherence to health and safety standards.

Education

Year 12 certificate - undefined

Capalaba state college

Cert Lll in Hospitality - Hospitality

KFC
QLD
10.2024

Cert Lll Heath Support Services - Heath Support

Blue Stone
QLD
09.2024

Cert Lll in Digital Technologies - Digital Technology

Capalaba State College
QLD
08.2023

Skills

    Administrative skills Customer relations Telephone expertise Appointment management Batching processes Parts oversight Trustworthiness Team-oriented approach Efficient work style Precision in tasks

Certification

  • Cert III Hospitality
  • First aid and cpr
  • Cert II digital technology
  • Cert II health support services

Timeline

Receptionist

Ama Collison
03.2025 - 09.2025

Reception

Bartons
01.2025 - 08.2025

Automotive apprentice

Barton's Capalaba
01.2025 - 01.2025

Front Office Assistant

BCF
03.2024 - 10.2024

Part time worker

KFC Capalaba
01.2022 - 01.2023

Barista

Cedar and stone
01.2021 - 01.2022

Year 12 certificate - undefined

Capalaba state college

Cert Lll in Hospitality - Hospitality

KFC

Cert Lll Heath Support Services - Heath Support

Blue Stone

Cert Lll in Digital Technologies - Digital Technology

Capalaba State College

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Jamie-lee Sorensen