Jamie-lee Sorensen
Lota,QLD
Summary
Business professional with a keen eye for administration excellence and customer Servies. Proven track record in managing reception duties with high accuracy, ensuring smooth operations and client satisfaction. Thrives in team settings and adapts to dynamic demands. Showcasing proficiency in multitasking and problem solving. Contributing to efficient office operations. Organisational and communication skills to foster a welcoming environment. Adept at managing a high volume environments with efficiency. Known for communication skills , organisational abilities, and keen attention to detail
Overview
5
5
years of professional experience
1
1
Certification
Work History
Receptionist
Ama Collison
03.2025 - 09.2025
- Executed full-time receptionist tasks, directing customer communication and managing appointment arrangements.
Reception
Bartons
01.2025 - 08.2025
- Maintained high standards of cleanliness and organization at reception area, creating welcoming atmosphere for guests.
- Reduced patient wait times through effective scheduling and coordination with the reception staff.
Automotive apprentice
Barton's Capalaba
01.2025 - 01.2025
- Initiated first-year automotive apprenticeship, focusing on engineering principles and servicing techniques. Developed technical expertise through practical experience in automotive maintenance and repair.
Front Office Assistant
BCF
03.2024 - 10.2024
- Managed front desk operations, greeting visitors and directing inquiries efficiently.
- Assisted in administrative tasks, including document preparation and data entry with attention to detail.
- Utilized office software to create reports and manage electronic filing systems effectively.
- Handled incoming calls, addressing client needs promptly and enhancing customer service satisfaction.
Part time worker
KFC Capalaba
01.2022 - 01.2023
- Provided exceptional customer service in fast-paced environment, addressing inquiries and resolving issues promptly.
- Operated kitchen equipment safely and efficiently to prepare high-quality food items consistently.
- Collaborated with team members to ensure timely order fulfillment during peak service hours.
Barista
Cedar and stone
01.2021 - 01.2022
- Demonstrated expertise in coffee preparation and beverage crafting as a part-time barista.
- Provided exceptional customer service, enhancing overall customer experience.
- Assisted in food preparation, ensuring adherence to health and safety standards.
Education
Year 12 certificate - undefined
Capalaba state college
Cert Lll in Hospitality - Hospitality
KFC
QLD 10.2024
Cert Lll Heath Support Services - Heath Support
Blue Stone
QLD 09.2024
Cert Lll in Digital Technologies - Digital Technology
Capalaba State College
QLD 08.2023
Skills
Administrative skills Customer relations Telephone expertise Appointment management Batching processes Parts oversight Trustworthiness Team-oriented approach Efficient work style Precision in tasks
Certification
- Cert III Hospitality
- First aid and cpr
- Cert II digital technology
- Cert II health support services
Timeline
Receptionist
Ama Collison
03.2025 - 09.2025
Reception
Bartons
01.2025 - 08.2025
Automotive apprentice
Barton's Capalaba
01.2025 - 01.2025
Front Office Assistant
BCF
03.2024 - 10.2024
Part time worker
KFC Capalaba
01.2022 - 01.2023
Barista
Cedar and stone
01.2021 - 01.2022
Year 12 certificate - undefined
Capalaba state college
Cert Lll in Hospitality - Hospitality
KFC
Cert Lll Heath Support Services - Heath Support
Blue Stone
Cert Lll in Digital Technologies - Digital Technology
Capalaba State College