Jamie-lee Stephan
Chuwar,QLD
Summary
I am an organised and dependable person who can successfully multitask and manage multiple priorities with a positive attitude whilst working under pressure.
I am trustworthy, driven and strive for perfection.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Bakery Manager
Woolworths
Karalee, QLD
07.2022 - Current
- Managed inventory routines, ordering and reduced waste, resulting in cost savings for the bakery to achieve increased profits.
- Handled staff rostering, ensuring adequate coverage during peak times while minimizing labor costs and working within budgets.
- Maintained a clean and safe work environment by enforcing strict adherence to food safety policies and procedures
- Provided excellent customer service by addressing concerns promptly and professionally.
- Conducted employee training sessions on proper baking techniques, equipment usage, sanitation practices, and safety protocols.
- Collaborated with other department managers to develop cross-promotional strategies.
Fresh Manager
Woolworths
Brookwater, QLD
05.2014 - 07.2022
- Leading teams across Deli, Meat, Dairy, Seafood to put teams and customers first through the day-to-day management of the department.
- Coaching teams to deliver great shopping experience through superb store standards in Food Safety, Safety and Merchandising Standards.
- Delivering key performance metrics and targets across the service deli, meat, seafood, dairy case, eggs, milk, prepacked smallgoods, cheese and ready meals section.
- Icreased overall customer satisfaction by implementing new strategies for fresh product display and inventory management.
- Maintained strict compliance with food safety regulations, conducting routine inspections and addressing potential issues promptly.
- Conducted regular performance reviews for department staff members, offering constructive feedback aimed at promoting growth within the company.
- Established clear goals for each team member within the department, fostering a sense of accountability that led to improved productivity levels overall.
Service Deli Manager
Woolworths
Karalee, QLD
02.2010 - 05.2014
Woolworths Service Deli 2ic
Woolworths
Booval, QLD
09.2008 - 02.2010
Service Deli Assistant
Woolworths
Karalee, QLD
03.2006 - 09.2008
Education
Rosewood State High School
Rosewood, QLDSkills
- Leadership
- Organisation
- Time management
- Problem solving
- Teamwork
- Communication
Certification
Certificate 2 in Business (Completed 2005)
Certificate 5 in Retail Management (Completed 2013)
Timeline
Bakery Manager
Woolworths
07.2022 - Current
Fresh Manager
Woolworths
05.2014 - 07.2022
Service Deli Manager
Woolworths
02.2010 - 05.2014
Woolworths Service Deli 2ic
Woolworths
09.2008 - 02.2010
Service Deli Assistant
Woolworths
03.2006 - 09.2008
Rosewood State High School