Jamie Martin
Melbourne,VIC
Summary
Highly motivated employee with a strong work ethic, adaptability, exceptional interpersonal skills, and a desire to take on new challenges. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
1
1
year of professional experience
Work History
Bartender
Village Belle Hotel
ST KILDA, VIC
09.2023 - Current
- Greeted customers and provided excellent customer service.
- Trained new bartenders on drink preparation and upselling techniques.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Developed good working relationships with fellow employees through effective communication.
Barista
Ground Yourself Cafe
ST KILDA, VIC
09.2023 - Current
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Trained new baristas on company policies and procedures regarding food handling safety standards.
- Developed and maintained relationships with regular customers, recognizing preferences and anticipating needs.
- Managed the entire process of opening and closing the cafe, including cash management.
- Handled inventory, including ordering supplies, stocking products, and conducting regular inventory checks.
Receptionist
Cooper city Motel
Cobar, Nsw
03.2023 - 09.2023
- Coordinated daily operations including check-ins and check-outs, room assignments and special requests from customers.
- Processed payments for guest accounts, accepted cash or credit cards as payment.
- Maintained accurate records of occupied rooms, reservations and cancellations.
- Assisted other departments in resolving customer issues quickly and efficiently whenever needed.
Education
Business - Business Administration And Management
Ulster Universty
Northern Ireland06-2021
Skills
- Technical Support
- Travel Coordination
- File Management
- Scheduling
- Bookkeeping
- Office Management
- Customer Complaint Resolution
- Customer Satisfaction
- Telephone management
Affiliations
- Traveling
- Bike Riding
- reading
- Coffee
- Activities with friends
Timeline
Bartender
Village Belle Hotel
09.2023 - Current
Barista
Ground Yourself Cafe
09.2023 - Current
Receptionist
Cooper city Motel
03.2023 - 09.2023
Business - Business Administration And Management
Ulster Universty
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