JAMIE MILSOM
Burpengary,Australia
Summary
Sales professional with strong expertise in driving revenue and building client relationships. Adept at team collaboration, adapting to changing needs, and leveraging skills in negotiation, communication, and strategic planning. Known for reliability, fostering productive team environment, and consistently meeting targets.
Overview
18
18
years of professional experience
Work History
Sales Representative
Snap-on
05.2024 - Current
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Participated in trade shows and conferences to network and generate leads.
Area Manager
Tradetools
05.2023 - 05.2024
- Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
- Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
- Conducted training sessions to educate employees on best practices and procedures to increase profitability.
- Mentored junior staff members, providing guidance on best practices and professional development opportunities.
- Transformed underperforming teams into productive, profitable teams.
Branch Manager
Konnect
11.2022 - 04.2023
- Maintained friendly and professional customer interactions
- Assessed employee performance and developed improvement plans
- Met deadlines by proactively managing individual and team tasks and streamlining processes
- Engaged employees in business processes with positive motivational techniques
- Uncovered and resolved strategic and tactical issues impacting sales management and business operations
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent and skill set
- Gathered and reviewed customer feedback to improve operations
- Boosted branch sales by developing and deepening customer loyalty through incentive programs
Branch Manager
Tradetools
04.2017 - 10.2022
- Uncovered and resolved strategic and tactical issues impacting sales management and business operations
- Increased sales by offering advice on purchases and promoting additional products
- Achieved monthly sales goals by promoting product benefits and enrolling new clients
- Retained excellent client satisfaction ratings through outstanding service delivery
- Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions
- Cold-called leads and closed large number of new sales over several months
Sales Representative
Whites Powersports
02.2016 - 03.2017
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
Area Manager
Tradetools
04.2007 - 01.2016
- Transformed underperforming teams into productive, profitable teams
- Dedicated to expanding client bases by building lasting relationships
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals
- Drove revenues and team morale by developing and deploying sales contests
Education
High School - Buisness
Castle Hill High School
Castle Hill, NSW11.2001
Skills
- Sales Expertise
- Goals and Performance
- Relationship Management
- Customer service
- Customer relationship
- Customer retention
Timeline
Sales Representative
Snap-on
05.2024 - Current
Area Manager
Tradetools
05.2023 - 05.2024
Branch Manager
Konnect
11.2022 - 04.2023
Branch Manager
Tradetools
04.2017 - 10.2022
Sales Representative
Whites Powersports
02.2016 - 03.2017
Area Manager
Tradetools
04.2007 - 01.2016
High School - Buisness
Castle Hill High School