Jamie Mobbs
MURWILLUMBAH,NSW
Summary
Reliable automotive manager, parts sales and labourer bringing 18 years of experience in automotive parts sales and delivery. Friendly and professional demeanour with track record of consistently positive customer feedback.
Meticulously organized Parts Salesman with comprehensive knowledge of thousands of automotive parts and range of uses in numerous circumstances. Reliable source for customers of varying needs. Customer-centric and service-minded employee with approachability and outward-facing patience and generosity.
Overview
20
20
years of professional experience
Work History
Sales Coordinator
Aussie Fasteners
02.2022 - 07.2024
- Maintained accurate records of all sales activities, including contracts, proposals, quotes, follow-ups, and customer communications.
- Increased sales revenue by establishing strong relationships with clients and identifying new business opportunities.
- Streamlined sales processes for improved efficiency and customer satisfaction.
- Negotiated contracts on behalf of the organization while adhering to set guidelines; leading successful deals that resulted in increased profits.
- Employed closing sales techniques, upselling and customer loyalty incentives to boost sales.
- Cultivated long-lasting relationships with existing clients by providing ongoing support throughout the post-sales process.
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Promoted business' development by building and maintaining relationships with new clients.
- Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
- Reduced expenses by renegotiating vendor contracts to eliminate waste and boost cost savings
Tire Technician
Budget Tires
03.2020 - 03.2021
- Rotated, mounted and balanced tires on cars, trucks, and vans.
- Replaced and repaired tires using best practices for safe vehicle maintenance.
- Dismounted, mounted, and repaired tires according to manufacturer specifications.
- Improved customer satisfaction by providing timely and accurate tire services.
- Operated machines safely and correctly, including tire changers and wheel balancers.
- Serviced customer vehicles quickly and accurately to meet daily appointment schedules.
- Enhanced safety standards by conducting thorough inspections of tires and related components.
- Ensured customer satisfaction by addressing and resolving alignment-related issues promptly.
- Developed strong relationships with customers, earning repeat business through reliable service delivery and clear communication regarding alignment needs or concerns.
- Demonstrated technical expertise in diagnosing complex wheel alignment problems that required additional repairs or adjustments beyond standard procedures.
Parts Technician
Machinery Drive Wreckers
03.2019 - 07.2020
- Analyzed orders to pull parts from yard and warehouse with power tools and equipment.
- Maintained yard and dismantling area safety by removing excess debris and materials.
- Performed quality control inspections on parts and packaged parts for delivery or sale.
- Placed vehicle inventory numbers on parts to properly identify items for counter associates.
- Inspected parts and notified supervisor of needed damage or repairs.
- Efficiently met over 65 deadlines under weather and time constraints.
Salesperson
Machinery Drive Wreckers
09.2018 - Current
- Ordered parts from various distributors to fulfill demands.
- Maintained extensive understanding of common problems with vehicles and methods for repair.
- Identified specific replacement parts to meet customers' needs, making accurate suggestions with confidence.
- Assisted customers in finding appropriate parts promptly.
- Maintained clean and neat parts counter and sales floor.
- Greeted customers via telephone and in person to answer questions, resolve concerns and complete sales.
- Processed and reshelved return orders, checking for discrepancies, potential usage and damage issues.
- Organized parts storage and stocked inventory according to established guidelines.
- Completed all sales and service documentation for customer and business records and provided receipts of purchase.
- Used and maintained knowledge of stock numbering system and properly categorized for easy access and organization.
- Inspected parts for defects, removing damaged parts and replacing with new ones.
- Stocked and managed stock of parts, verifying all properly and ready for purchase.
Manager
Southside Wreckers & Tires
03.2012 - 07.2018
- Oversaw day-to-day activities, including organizational leadership, recruitment, office maintenance and supply and inventory management.
- Oversaw day-to-day operations of all departments when the owner/operator was out of office.
- Performed effectively in self-directed work environment, including managing day-to-day operations and decisions.
- Managed day-to-day operations related to occupational safety activities.
- Developed and oversaw strategies for improving operational efficiency and accuracy.
- Managed day-to-day operations of warehouse, including freight and parcel shipments, returns and transfers.
- Entered data into production software to drive operational efficiency.
- Managed staff of 5, created work schedules, distributed assignments and supervised day-to-day operations.
Parts Technician
Machinery Drive Wreckers
07.2008 - 02.2012
Parts Technician
Tweed Wreckers Chinderah
02.2004 - 11.2008
Skills
- Mechanical understanding
- Customer service
- Order management
- Returns processing
- Public safety and security
- First Aid/CPR
- Product and Service Sales
- Inventory coordination
- Repairing
- Production and processing
- Communications
- Vendor management
- Parts ordering and management
- Quality control analysis
- Problem resolution
- Systems and software programs
- Tire Mounting & balancing experience
- Forklift Operation
- Complaint Handling
- Cross-selling products and services
- Office Administration
- Expense Tracking
- Staff Supervision
- Cost Reduction
- Product and service knowledge
- Multitasking and Time Management
Timeline
Sales Coordinator
Aussie Fasteners
02.2022 - 07.2024
Tire Technician
Budget Tires
03.2020 - 03.2021
Parts Technician
Machinery Drive Wreckers
03.2019 - 07.2020
Salesperson
Machinery Drive Wreckers
09.2018 - Current
Manager
Southside Wreckers & Tires
03.2012 - 07.2018
Parts Technician
Machinery Drive Wreckers
07.2008 - 02.2012
Parts Technician
Tweed Wreckers Chinderah
02.2004 - 11.2008
Similar Profiles
Tayyab BashirTayyab Bashir
Customer Support & Service Delivery at Aussie BroadbandCustomer Support & Service Delivery at Aussie Broadband
Jackson GoongJackson Goong
Back of House Team Member at Aussie Seafood houseBack of House Team Member at Aussie Seafood house
Niroshan Ranasinghe MNiroshan Ranasinghe M
Caravan Factory Worker at Great Aussie CaravanCaravan Factory Worker at Great Aussie Caravan
Lucy SlaterLucy Slater
Personal Assistant to Director / Student Advisor at Institute of Body PsychotherapyPersonal Assistant to Director / Student Advisor at Institute of Body Psychotherapy
Aaron WeissAaron Weiss
BUILDING RADIO TOWERS at ART GROUPBUILDING RADIO TOWERS at ART GROUP