Jamie Nguyen
Adelaide,SA
Summary
Customer-focused professional with a proven background in service delivery and quality control across fast-paced environments. Expertise in conflict resolution and team collaboration enhances customer satisfaction and operational efficiency. Committed to optimizing service processes and fostering positive team dynamics.
Overview
5
5
years of post-secondary education
6
6
years of professional experience
Work History
Dominos Delivery Driver
Shakti Co
Port Adelaide, SA
08.2023 - Current
- Inspected vehicle pre- and post-trip to ensure readiness and safety for deliveries.
- Maintained clean and organized vehicle interior to enhance professional image during customer interactions.
- Recorded mileage for each shift to support accurate company documentation.
KMART RETAIL ASSISTANT
Karyn Kesall
Churchill, SA
08.2022 - 07.2023
- Assisted customers with inquiries, located products, and provided tailored recommendations to enhance shopping experience.
- Restocked shelves and displayed products attractively to maintain store standards and drive customer engagement.
- Collaborated with colleagues to streamline daily operations and improve overall store efficiency.
WOODVILLE'S MCDONALD'S CREW TRAINER
Michaela Schulz
Adelaide, SA
01.2021 - 08.2022
- Delivered exceptional customer service through friendly greetings and adherence to quality standards.
- Maintained cleanliness and sanitation of food preparation area, equipment, and utensils to ensure safe service.
- Collaborated effectively with team members to support project goals. and accepted coaching from the management team.
Education
Bachelor of Nursing - Health Administration
Adelaide University
Adelaide, SA 03.2025 - 10.2026
Diploma
Mount Carmel College
Rosewater, SA 02.2021 - 01.2024
Skills
- Customer service
- Food packaging
- Time management
- Time management
- Teamwork and Collaboration
- Conflict resolution
- Positive attitude
- Conflict resolution
Award
- Academic Excellence 2022
- Academic Excellence 2023
Languages
- Fluently in Vietnamese
Timeline
Bachelor of Nursing - Health Administration
Adelaide University
03.2025 - 10.2026
Dominos Delivery Driver
Shakti Co
08.2023 - Current
KMART RETAIL ASSISTANT
Karyn Kesall
08.2022 - 07.2023
Diploma
Mount Carmel College
02.2021 - 01.2024
WOODVILLE'S MCDONALD'S CREW TRAINER
Michaela Schulz
01.2021 - 08.2022