Summary
Overview
Work History
Skills
Summary
Timeline
Generic

Jamie O' Driscoll

Perth

Summary

Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols I am also a diligent and hard-working candidate ready to contribute solid effort as team member. Thorough and highly organized with excellent communication skills. Reliable worker with strong work ethic.

Overview

4
4
years of professional experience

Work History

General Labourer

FSC Civils
01.2024 - Current
  • Maintained clean and organized worksites, minimizing hazards and promoting safe working environment.
  • Demonstrated strong work ethic, completing physically demanding tasks under varying conditions.
  • Assisted team members with tasks that require group effort.
  • Completed tasks efficiently for timely project completion within set deadlines.
  • Notified supervisors of defective equipment or material.
  • Collaborated with team members to carry out efficient work with optimal safety and achieve timetables.
  • Utilized hand tools effectively to complete various construction-related tasks such as framing walls or assembling scaffolding systems.
  • Prepared job sites by removing debris and setting up materials and tools.
  • Loaded, unloaded, and moved material to and from storage and production areas.

2IC Farm Manger

Capogreco Farms
08.2023 - 02.2024
  • Irrigation and fertigation duties Crop monitoring Tractor work Supervision of staff throughout the season and the harvest Assist the farm manager in day to day duties

General Labourer

Eagle Form Work
06.2023 - 02.2024
  • Assembled and dismantled scaffolding systems in a timely manner, meeting all deadlines Loaded and unloaded materials and equipment, using appropriate lifting techniques and safety gear Demolished structures using hammers and other tools, ensuring the safety of nearby personnel and property Built and maintained scaffolding to provide safe access to work areas Used a variety of power tools, including saws, drills, and grinders

General Labourer

Kenny Construcitions
03.2023 - 02.2024
  • Assembled and dismantled scaffolding systems in a timely manner, meeting all deadlines Utilized a variety of hand tools, including hammers, saws, drills, and wrenches, to assemble and dismantle scaffolding Record Material amount or count received circulated Maintain industry vehicles & Material handling equipment are in good & safe working condition Execute daily work instructions received from supervisor in a timely manner Maintain the work area clean, safe and organized Load and unload merchandise to and from trailers Demolished structures using hammers and other tools, ensuring the safety of nearby personnel and property Built and maintained scaffolding to provide safe access to work areas

Food & Beverage Manager

Ballygarry Estate Hotel & Spa
08.2020 - 02.2024
  • Led a team of servers, bartenders, and kitchen staff, fostering a positive work environment focused on teamwork and professionalism.
  • Effectively managed payroll, scheduling, and budgeting responsibilities to meet financial goals while maintaining exceptional service standards.
  • Evaluated employee performance regularly through constructive feedback sessions designed to encourage growth.
  • Increased guest loyalty through attentive service, personalized recommendations, and consistent follow-up on feedback.
  • Maintained strict adherence to health and safety regulations, resulting in consistently high inspection scores.
  • Developed training programs for staff to increase product knowledge and enhance service quality.
  • Maximized sales opportunities with upselling techniques and well-timed menu suggestions based on customer preferences.
  • Managed inventory control, reducing spoilage and ensuring optimal stock levels at all times.
  • Responded to customer complaints, addressing concerns, and distress with amicable interactions.
  • Trained food and beverage service personnel, confirming staff to provide recommendations and answer questions.
  • Resolved customer complaints involving food or beverage quality and service.

Bartender & Waiter

Ballygarry Estate & Spa
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.

Day Porter

Ballygarry Estate, Hotel & Spa
  • Maintained safety standards by keeping walkways clear of debris and hazards, reducing risk of accidents.
  • Assisted in inventory management for supplies, ensuring adequate stock was always available for daily tasks.
  • Promoted a healthy work environment by sanitizing frequently touched surfaces regularly.
  • Ensured timely completion of duties through effective time management and prioritization skills.
  • Enhanced customer satisfaction by maintaining a clean and welcoming environment for all building occupants.
  • Coordinated with housekeeping staff to ensure timely room preparation for incoming guests.
  • Streamlined luggage storage processes by effectively logging items and maintaining organized storage spaces.
  • Supported the front office team during peak hours by handling overflow calls or assisting with administrative tasks as needed.
  • Enhanced guest satisfaction by promptly fulfilling requests and addressing concerns.
  • Participated in ongoing training sessions provided by the hotel management team to stay updated on best practices in hospitality.

Accommodation Assistant

Ballygarry Estate, Hotel & Spa
  • Provided exceptional customer service by courteously responding to guest inquiries and resolving concerns.
  • Conducted thorough inspections of rooms, identifying and addressing any issues promptly.
  • Maintained cleanliness standards in all assigned areas, ensuring a welcoming environment for guests.
  • Performed deep cleaning tasks as needed, maintaining the property''s pristine appearance over time.
  • Collaborated with housekeeping team to streamline processes and improve efficiency.
  • Demonstrated flexibility in adapting to changing priorities or demands from management while maintaining a professional demeanor.
  • Utilized strong organizational skills to prioritize daily assignments efficiently and effectively.
  • Enhanced guest satisfaction by efficiently managing room cleaning and maintenance tasks.

Skills

  • Strong multitasking
  • Customer Service
  • Liquor, beer, and wine knowledge
  • Highly reliable
  • Team player attitude
  • Clear and effective communication
  • Patience and Tolerance
  • Cleanliness and hygiene
  • Organizational ability
  • Customer service expertise
  • Responsible Alcohol Service
  • Payment Processing
  • Heavy Lifting
  • General tool knowledge
  • Hand and power tools

Summary

Bantry, West Cork, Ireland, I grew up on a dairy farm throughout my childhood. Following that I have 11 years experience in hospitality working in different aspects of the industry - porter, waiter, barman and developed into Food & Beverage Manager. I would describe myself as a hard worker, fast learner and also very much a team player. I have years of experience of long working days and I am able to work under pressure. Since moving to Australia I have attained My white card, working safely at heights & working safely in confined spaces & gas testing.

Timeline

General Labourer

FSC Civils
01.2024 - Current

2IC Farm Manger

Capogreco Farms
08.2023 - 02.2024

General Labourer

Eagle Form Work
06.2023 - 02.2024

General Labourer

Kenny Construcitions
03.2023 - 02.2024

Food & Beverage Manager

Ballygarry Estate Hotel & Spa
08.2020 - 02.2024

Bartender & Waiter

Ballygarry Estate & Spa

Day Porter

Ballygarry Estate, Hotel & Spa

Accommodation Assistant

Ballygarry Estate, Hotel & Spa

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Jamie O' Driscoll