Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jamie Roache

Molendinar,QLD

Summary

Detail-oriented professional with strong communication skills. Experienced in enhancing customer service and client satisfaction. I have decided to pursue a career in childcare and am looking for a traineeship to achieve this objective.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Receptionist Administrator

Busy At Work
Southport, QLD
10.2024 - Current
  • Assisted with daily administrative tasks and office organization.
  • Coordinated scheduling and appointments for team members.
  • Communicated effectively with clients to address inquiries and concerns.
  • Facilitated meetings by preparing agendas and taking minutes.
  • Collaborated with colleagues to enhance team productivity and workflow.
  • Developed and implemented strategies to improve customer service.
  • Monitored inventory levels and placed orders when necessary.
  • Provided administrative support such as scheduling appointments and preparing documents.
  • Handled incoming calls and inquiries related to company services and products.
  • Performed clerical duties such as filing, photocopying, faxing, scanning.
  • Greeted visitors and answered incoming phone calls promptly and professionally.
  • Managed appointment scheduling and organized meeting room bookings efficiently.
  • Maintained a clean and welcoming reception area for all guests.
  • Processed incoming and outgoing mail, ensuring timely distribution to staff.
  • Scheduled and confirmed appointments.
  • Greeted visitors and provided them with assistance.
  • Provided excellent customer service at all times while interacting with both internal and external customers.
  • Scheduled appointments for clients, customers, and other visitors.

Cashier

Hungry Jacks
Ashmore, QLD
02.2024 - 05.2024
  • Processed customer transactions efficiently at fast-paced food service environment.
  • Maintained cash register accuracy during high-volume service periods.
  • Assisted customers with menu selections and special requests promptly.
  • Handled customer inquiries and resolved issues in a friendly manner.
  • Collaborated with team members to maintain smooth operations during peak hours.
  • Followed health and safety guidelines in food handling and cash management.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Performed other duties as assigned by management.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.

Education

Keebra Park State High School
QLD

Skills

  • Good communication
  • Customer service
  • Sociable
  • Problem solving
  • Friendly in nature
  • Organisation
  • Fast learner

Certification

  • Blue card
  • Learners Licence
  • Police check

Timeline

Receptionist Administrator

Busy At Work
10.2024 - Current

Cashier

Hungry Jacks
02.2024 - 05.2024

Keebra Park State High School

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Jamie Roache