Jamie Taylor-Edwards
Kewdale,WA
Summary
Experienced professional with a diverse background in community services, administration, professional cleaning, utility FIFO roles and more. Passionate about social work and dedicated to helping others achieve a better quality of life. Highly motivated with a strong work ethic, adaptability, exceptional interpersonal skills, and the ability to work effectively without supervision. Quick learner who consistently strives for excellence to maximize customer satisfaction. Seeking new challenges to further professional growth.
Overview
19
19
years of professional experience
Work History
Professional Cleaner
Scent&CO
Perth, WA
06.2024 - Current
- Managed multiple tasks simultaneously while adhering to strict timelines.
- Maintained cleaning supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
- Monitored inventory levels of supplies required for daily operations.
- Inspected areas after completion to ensure they met standards of cleanliness set forth by the company.
- Handled, labeled, and safely stored various hazardous chemicals and solutions to prevent injuries.
- Addressed minor maintenance issues, reporting more serious conditions to supervisors for attention from maintenance technicians.
- Followed company uniform, performance and security policies with every job.
- Monitored building security and safety by locking doors or avoiding hazards.
- Changed linens on beds when requested by client or hotel staff.
- Sanitized high-touch surfaces such as door handles and light switches.
- Swept, mopped, and vacuumed floors of all types in industrial and residential settings.
- Responded promptly to customer inquiries regarding services provided.
FIFO Utility Worker
Compass Group Australia, ESS
Perth, WA
02.2017 - 01.2020
- Meeting the client's needs.
- Participated in all admin duties, room allocation, conflict resolution, replying to emails, preparing Arrivals/Departures, and cleaning runs daily, etc.
- Time management plays a key role in everyday tasks.
- Maintenance
- Housekeeping duties.
- Bar attendant duties.
- Show knowledge and implement a safe working environment.
- Provide exceptional customer service all around.
- Maintain company policies and procedures.
- Assist kitchen staff in prepping, quality control, and meal ideas.
- Receiving orders, deliveries, and checking quality of produce.
- Waste management.
- Assist with other duties as assigned.
Carpet Cleaning Technician
HBS Healthy Building Systems Australia
Victoria Park WA, WA
12.2017 - 02.2018
- Prepare and organize work van and equipment.
- Pre-work checks.
- Followed company uniform, performance and security policies with every job.
- Confirmed customer satisfaction with cleaning and overall service before leaving home or business.
- Transported tools and supplies needed for job completion from one location to another.
- Ensured that all safety regulations were followed while working onsite.
- Followed chemical cleaner and power equipment procedures to prevent damage to floors and fixtures.
- Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
- Steam-cleaned or shampooed carpets.
- Mixed water and detergents or acids to prepare cleaning solutions.
- Provide quality carpet, vinyl, and upholstery cleaning to a high standard.
- Follow routine policies and procedures of the company.
- Regular inductions on specific buildings attended.
- Serviced, cleaned and restocked restrooms.
- Chemical handling and storage training.
- Excellent customer service.
Retail Assistant
Sherifs Quality Fruit & Veg
South Melbourne Markets
07.2010 - 01.2011
Head Cook
Kintala Lodge Rest Homes
Hamilton NZ
08.2008 - 10.2008
Head Chef
Coffee Club, CBD
Hamilton NZ
05.2007 - 10.2007
Beverage Hostess
Sky City Entertainment Group
Hamilton NZ
10.2005 - 05.2007
Skills
- Strong effective communication skill
- Experience managing customer service enquiries
- Creative team leadership
- Experience in the FIFO industry
- Implement safe working environment
- Experience in fast paced work environments
- Knowledge of computer and point of sale systems
- Exceptional time management skills
- Providing support to team members
- Adherence to policies and procedures
- Outstanding customer service
Employmentobjective
I am a determined individual who wishes to contribute my expertise, while promoting a professional and positive attitude, welcoming environment and contributing to the overall achievement of the company I work for. I’m seeking an opportunity to continue to utilize my developed skill set. I have many work experiences from, community work, cert 2 community services, admin, head cook, an all rounder utility FIFO worker and more. With all this under my belt I am able to incorporate these experiences accordingly into any job at hand. My own personal experiences lead me to wanting to be a social worker hence it means a lot. I genuinely enjoy helping others and it gives me a sense of paying it forward. Respect, empathy, patience, diversity, quality of life and making a difference is key for me. I believe I would be an excellent fit for your company by hiring me and you will not be disappointed. Thank you for taking the time to review my resume. I look forward to your call.
Languages
English
Native language
English
Advanced (C1)
C1
Accomplishments
- Certificate Level 1 Performing Arts
- Cafe & Bar Level 3
- Completed Fire Extinguisher course
- Community Services Parents Next Program
- Skills Cafe-Open 2 Study online
- Introduction to Nursing in Healthcare
- Indigenous Studies Australia and New Zealand
- Management for a Competitive edge
- Certificate in Computers Level 4
- Certificate in Cafe & Bar Training
Affiliations
Pet Fostering
Rugby League
GYM
Health awareness
Wellbeing circles
Trying new things
traveling
References
References available upon request.
Education
No Degree -
Horowhenua
New ZealandTimeline
Professional Cleaner
Scent&CO
06.2024 - Current
Carpet Cleaning Technician
HBS Healthy Building Systems Australia
12.2017 - 02.2018
FIFO Utility Worker
Compass Group Australia, ESS
02.2017 - 01.2020
Retail Assistant
Sherifs Quality Fruit & Veg
07.2010 - 01.2011
Head Cook
Kintala Lodge Rest Homes
08.2008 - 10.2008
Head Chef
Coffee Club, CBD
05.2007 - 10.2007
Beverage Hostess
Sky City Entertainment Group
10.2005 - 05.2007
No Degree -
Horowhenua
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