Jamie Usher
Broadbeach,QLD
Summary
I have 28 years' experience in all aspects of plumbing, gas fitting and the fire industry. I pride myself in quality workmanship and zero call back rates. I am punctual and manage my time frames well. I excel in working in a team environment and my own and with my leadership qualities, have the ability to train apprentices. I have vast experience in fault finding and leak detection both in water and gas. I have sound knowledge in plumbing software/platforms: Service M8, Aroflow and Simpro. I am a very friendly person and get along with everyone; customers and colleagues alike. I am always looking for opportunities to upskill, and pride myself on self directed learning. Therefore, I believe I would be a great asset to any company who gains my employment.
Overview
36
36
years of professional experience
Work History
Advanced Plumber/Journeyman Gasfitter
Oceanside Services
Burleigh West, QLD
03.2024 - Current
- Provide maintenance plumbing to homeowners, real estate agents, and commercial customers.
- Provided critical support by conducting urgent maintenance services as per rotational schedule.
- Coordinated efforts with service managers to align work processes with Australian plumbing standards.
- Provided guidance to apprentices on their path to qualification.
- Ensure customers are completely satisfied with the work carried out, and also offer them better solutions to maintain their plumbing systems.
- Handled advanced equipment for tasks including hydro jetting, inspecting drains, and detecting leaks.
- Collaborated closely with other departments such as purchasing and manufacturing during product development phases.
- Tested plumbing systems to locate leaks, malfunctions and repair needs.
- Provided technical advice on construction techniques, materials selection and installation methods.
Plumber/Gas Fitter
Platinum Plumbing and Gas Pty Ltd
11.2020 - 01.2023
- Managed comprehensive plumbing and gas tasks based on specified building plans.
- Performed maintenance on commercial and residential premises.
- Handled advanced equipment for tasks including hydro jetting, inspecting drains, and detecting leaks.
- Mentored team of apprentices for skill enhancement.
Gas Specialist
Australian Gas Infrastructure - APA Group
10.2019 - 11.2020
- Employed by a company who was contracted to the South Australian Gas Networks
- First responder to gas leaks all over South Australia
- Categorise, prioritise, locate and repair leaks called in from private and commercial consumers
- Liaise with emergency services personnel and consumers
- Liaise with the National Report Centre of Australia and the APA Group
Gas Officer
Zinfra Group
11.2017 - 09.2019
- Moving gas meters from non-compliant positions
- Designing and installing gas manifolds
- Setting and relighting consumer gas appliances
- General plumbing and maintenance (commercial and domestic)
- General labourer/excavator operator, trained to dig around live services, with gas mains replacement crew
- General Gas Compliance officer
- General Gas Leak detector around all gas infrastructures
Gas Officer
GRF Contracting Pty Ltd
11.2014 - 10.2017
- Disconnecting and Reconnecting gas services
- Gas Meter Alterations
- Repairing gas main Infrastructure
- New gas mains installations
- Gas fitting
- Relief Excavator Operator with APA leaks crew
Operations Manager
Usher and Sons Pty Ltd
01.1989 - 10.2014
- Various projects including large scale commercial and domestic builds including multi stories
- Manage sub division infrastructure including sewer, water and gas
- Interpret building plans
- Excavator Operator
- Installation of new gas services and fire systems
- Supervisor role to four plumbers and two apprentices
- Renovations and alterations
- Quoting
- Customer relations with consumers and construction companies
- Installation of new fire systems
- Maintenance on commercial and domestic buildings
Education
Certificate IV - Plumbing (Design and Size Heated and Cold Water Services and Systems, Fire System Design and Installation)
TAFE SA
Adelaide Metropolitan12.2018
Back Flow - Commission and Maintain Back Flow Prevention Devices
TAFE SA
Adelaide Metropolitan12.2018
Certificate III - Plumbing and Gas Fitting
Regency Institute of TAFE
12.1989
Skills
- Licensed Plumber
- Gas fitter
- Leak detection
- Hydro jetting
- Rigid sea snake camera
- Proficient computer skills
- Plumbing software/platforms: ServiceM8
- Plumbing software/platforms: Aroflow
- Plumbing software platforms - Simpro
- Skilled in Tool Usage
- Time management
- Silver and soft solder expert
- Residential plumbing design
- Blueprint reading
- Emergency response
- Drainage systems
- Troubleshooting
- Piping installation
- Waste disposal system expertise
- Problem solving prowess
- Residential construction
- Commercial construction experience
- Equipment operation proficiency
- Plumbing repairs
- Backflow prevention
Accomplishments
- The Royal Human Society of Australasia Bravery Award (2015).
- South Australian League Football.
Licences
- SA Drivers Licence - Car and Light Rigid
- Excavator Operator - Class LE
- SA Plumbing and Gas Fitting
References
- Mr. Ray Spiteri, First Response Supervisor, APA, 0418 842 447
- Mr. Nat Barber, CEO, Platinum Plumbing and Gas Pty Ltd, 0400 440 737
- Mr. Josh Pingel, Supervisor, Platinum Plumbing and Gas Pty Ltd, 0426 870 264
Certificates And Accreditations
- Identify, Locate and Protect Underground Services - RIICCM202E
- Back Flow Prevention
- Confine Small Workplace Emergencies
- White Card
- Rheem Solar Installation
Attributes
- Punctual
- Honest and reliable
- Neat presentation
- Self-motivated
- Self-directed learner
Timeline
Advanced Plumber/Journeyman Gasfitter
Oceanside Services
03.2024 - Current
Plumber/Gas Fitter
Platinum Plumbing and Gas Pty Ltd
11.2020 - 01.2023
Gas Specialist
Australian Gas Infrastructure - APA Group
10.2019 - 11.2020
Gas Officer
Zinfra Group
11.2017 - 09.2019
Gas Officer
GRF Contracting Pty Ltd
11.2014 - 10.2017
Operations Manager
Usher and Sons Pty Ltd
01.1989 - 10.2014
Certificate IV - Plumbing (Design and Size Heated and Cold Water Services and Systems, Fire System Design and Installation)
TAFE SA
Back Flow - Commission and Maintain Back Flow Prevention Devices
TAFE SA
Certificate III - Plumbing and Gas Fitting
Regency Institute of TAFE