Summary
Overview
Work History
Education
Skills
References
Timeline
StoreManager

Jamie Yell

Canberra,ACT

Summary

Self-motivated Store Manager brings proven leadership, organizational and customer relations skills. Independently solves problems and keeps teams on task to handle diverse business requirements. History retaining clients and talented staff.


I am currently looking for an administration position within The Australian Public Service industry.

Overview

8
8
years of professional experience

Work History

Dual Site Manager

T2 Canberra and T2 Belconnen
10.2022 - Current
  • Managed a team of up to 22 people
  • Worked days at 2 stores concurrently

Store Manager

T2
10.2022 - Current
  • Managed a team of up to 11 members
  • Over $1, 000 000 in total sales annually

Store Manager

Belconnen
09.2021 - Current
  • Managed a team of up to 11 members
  • Maintained store inventory
  • Ensured store maintained COVID-19 and WHS protocols
  • Reviewed P&L and kept track of budgets
  • Completed weekly rosters and timesheets
  • Recruitment:
  • Seasonal casuals for T2 Belconnen
  • Casuals for at least 9 stores in the ACT, NSW, and New Zealand
  • Interviewed over 100 applicants in a 3 month time span
  • Trained seasonal casuals, casuals, Assistant Managers, and a Store Manager
  • Visual Merchandise leader

Relief manager

QBD Belconnen
10.2019 - 09.2021
  • Assisted managing a team of up to 10 regular employees
  • Handled relationships with schools
  • In charge of maintaining store’s KPIs
  • Maintained stock integrity
  • Assisted in refit of store in March 2019

Senior Sales Assistant

QBD Belconnen
10.2018 - 10.2019
  • Handled customer orders/laybys/school invoices
  • Received stock/put stock out
  • Participated in stocktake

Sales Assistant

Dan Murphy’s Belconnen
08.2018 - 07.2019
  • Maintaining shop floor
  • Customer service (including tastings as well as rejecting service if necessary)
  • Ticketing of stock

Manager

Cold Rock Belconnen
09.2017 - 07.2018
  • Opening/closing the store
  • Managing and supervising staff of up to 12 people
  • Banking and handling money
  • Preparing food
  • Ordering and managing stock
  • Serving customers
  • Completing cake orders
  • Managing customer complaints
  • Handling day to day operations including emails and signage

Housekeeper

LUXXE
04.2017 - 09.2017
  • Cleaning hotel rooms up to and above standard in time permitted
  • Supervising cleaned rooms and clearing them for service
  • Substitute Houseman and Supervisor when necessary
  • Dealt with guest complaints and VIP rooms
  • Worked with a partner to clean the rooms

Housekeeper

HCC
10.2016 - 04.2017
  • Worked primarily alone cleaning rooms


Education

Certificate III in Hospitality -

HSC -

Red Bend Catholic College
NSW

Skills

  • Teamwork and Collaboration
  • Training and Development
  • Multitasking Abilities
  • Good Telephone Etiquette
  • Organization and Time Management
  • Excellent Communication
  • Self-Motivated
  • Staff Management

References

 Referees (please ask before contacting): 

  • Clare Muecke - prev. Manager at QBD Books Belconnen

0412031530 (personal)   (02)6103 0103 (work)

belconnen-tl@qbd.com.au (work)


  • Beth Johnstone - prev. Training manager at Cold Rock Belconnen

04322302752 (personal)

beth-johnstone@outlook.com


  • Bridget Pigram - prev. Supervisor at Dan Murphy’s Belconnen

0413695939 (personal)

bridget.pigram@gmail.com (personal)

Timeline

Dual Site Manager

T2 Canberra and T2 Belconnen
10.2022 - Current

Store Manager

T2
10.2022 - Current

Store Manager

Belconnen
09.2021 - Current

Relief manager

QBD Belconnen
10.2019 - 09.2021

Senior Sales Assistant

QBD Belconnen
10.2018 - 10.2019

Sales Assistant

Dan Murphy’s Belconnen
08.2018 - 07.2019

Manager

Cold Rock Belconnen
09.2017 - 07.2018

Housekeeper

LUXXE
04.2017 - 09.2017

Housekeeper

HCC
10.2016 - 04.2017

Certificate III in Hospitality -

HSC -

Red Bend Catholic College

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Jamie Yell