Jamila Elchami
Sydney Fairfield East,NSW
Summary
Dynamic team player with proven expertise at Hungry Jacks, excelling in customer service and conflict resolution. Recognized for maintaining high standards of food safety while efficiently managing multiple tasks under pressure. Strong communicator and collaborator, consistently delivering quality service and enhancing customer satisfaction in a fast-paced environment.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Team Member
Hungry jacks
Fairfield , NSW
12.2022 - 10.2023
- Provided fast, friendly, and accurate service to customers at the front counter and drive-thru.
- Prepared and assembled food items according to company quality and safety standards.
- Maintained cleanliness and hygiene across workstations, dining areas, and kitchen.
- Handled customer complaints and concerns professionally and efficiently.
- Gained excellent customer service skills by engaging with diverse customers in a high-paced environment.
- Developed strong communication and teamwork abilities through constant collaboration with colleagues.
- Improved time management and multitasking by working under pressure during busy periods.
- Learned problem-solving and conflict resolution by handling difficult customers calmly and professionally.
- Built workplace discipline and reliability, consistently showing up on time and completing all assigned duties.
- Developed cash handling accuracy and accountability while working on registers.
- Gained practical knowledge of food safety and hygiene standards in the fast-food industry.
Education
Dropped Out in Year 10 -
Chester Hill High School
Chesterhill 12-2023
Skills
Flexibility to adapt to different roles and responsibilities on shiftExcellent customer service and conflict resolution
Clear and friendly communication with customers and team members
Active listening and responding to customer needs
Strong team collaboration in a fast-paced environment
Ability to support and coordinate with coworkers during peak hours
- Efficiently handled multiple tasks under pressure
- Prioritized responsibilities during busy periods
- Maintained speed and accuracy without compromising quality
Languages
English
First Language
Arabic
Intermediate (B1)
B1
Certification
Laser Hair Removal Certification – Trained in laser technology, skin types, and safety procedures
Timeline
Team Member
Hungry jacks
12.2022 - 10.2023
Dropped Out in Year 10 -
Chester Hill High School