Jamila Jay
Sydney
Summary
I think of myself as a strong communicator with excellent organizational and time management skills. I can efficiently manages multiple projects simultaneously while adhering to strict deadlines. I also posses excellent problem-solving skills and ability to think and act quickly to find creative solutions.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Assistant
Jays Communication Service
08.2023 - 01.2024
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Greeted guests in with friendliness and professionalism.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
Casual Sales Assistant
Cheep Store
10.2022 - 07.2023
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
Sales Assistant
Industrie Clothing
03.2022 - 09.2022
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
Retail Assitant
Lovisa
12.2021 - 02.2022
- Used POS system to process sales, returns, online orders, and gift card activations.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
Customer Service Cashier
Monkey Mania
04.2021 - 07.2021
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
Education
Bachelor of Psychology - Psychological Science And Criminology
Western Sydney University
Sydney, NSW11.2028
Skills
- Fast Learner
- Time Management
- Computer Skills
- Team Collaboration
Certification
RSA and RCG
Languages
Swahili
Full Professional
Timeline
Assistant
Jays Communication Service
08.2023 - 01.2024
Casual Sales Assistant
Cheep Store
10.2022 - 07.2023
Sales Assistant
Industrie Clothing
03.2022 - 09.2022
Retail Assitant
Lovisa
12.2021 - 02.2022
Customer Service Cashier
Monkey Mania
04.2021 - 07.2021
Bachelor of Psychology - Psychological Science And Criminology
Western Sydney University
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