Jamitra Kalika
Perth,Perth
Summary
Versatile and reliable professional with experience in administration, hospitality, and customer service. Skilled in data handling, guest relations, and team support, with a proven ability to work under pressure and deliver high-quality results. Strong communicator and natural leader with a background in mentoring and team coordination across diverse roles.
Overview
6
6
years of professional experience
Work History
SURVEY VERIFICATION OFFICER
MINISTRY OF MANPOWER (Persolkelly)
singapore, singapore
04.2023 - 09.2024
- Verified survey responses from employers and individuals to ensure compliance with national manpower reporting standards.
- Maintained accuracy and confidentiality in handling large volumes of sensitive data.
- Provided training and mentorship to new hires, guiding them through SOPs and documentation processes.
- Collaborated with internal teams to resolve complex verification issues.
- Consistently met verification quotas with high accuracy.
- Utilized electronic verification systems to streamline data processing tasks.
- Communicated effectively with applicants regarding verification requirements and updates.
Pool Attendant
CAPELLA HOTEL, SINGAPORE
singapore
12.2022 - 02.2023
- Delivered towels, food, and beverages to guests at the pool area.
- Maintained cleanliness and safety around the pool.
- Provided guest services to enhance satisfaction and hotel experience.
- Assisted guests with inquiries about pool facilities and hotel services.
- Greeted customers upon arrival at the pool area.
- Assisted in setting up chairs, umbrellas, tables, and other items needed for events or gatherings.
Parcel Delivery Driver freelance
Pickupp
singapore
11.2022 - 01.2023
- Delivered parcels efficiently across designated routes using personal vehicle.
- Ensured timely pickups and drop-offs by consulting delivery schedules.
- Communicated effectively with customers regarding delivery status and concerns.
WAITRESS and BANQUET SERVER
ANDAZ HOTEL, SINGAPORE
singapore
10.2021 - 12.2021
- Delivered high-quality food and beverage service at both the in-house restaurant and rooftop bar (Mr. Stork), ensuring a welcoming and efficient guest experience.
- Maintained cleanliness and hygiene standards across service areas.
- Assisted in setup and service for weddings and corporate banquets, showcasing adaptability and professionalism in fast-paced, large-scale events.
- Worked closely with kitchen and events teams to ensure smooth operations and guest satisfaction.
BRAND AMBASSADOR
ATOME, SINGAPORE
11.2020 - 12.2020
- Promoted the Atome payment app in retail/event locations.
- Engaged with customers to create awareness of ATOME's products and services.
- Assisted customers with app downloads and redemptions.
- Provided clear and engaging product information.
- Achieved and exceeded weekly conversion targets.
SALES ASSISTANT
POPULAR BOOK COMPANY PTE LTD, SINGAPORE
singapore
12.2018 - 01.2019
- Handled book and stationery sales during the back-to-school season.
- Operated the cash register and managed inventory.
- Assisted customers in selecting books and provided personalized recommendations.
Education
Bachelor of Arts - Political Science And International Relations
University of Western Australia
Perth, WA01-2028
Some College (No Degree) - Foundation
University of Western Australia
Perth, WAGCE 'A' Level - Economics
MILLENNIA INSTITUTE
Singapore11.2022
GCE 'O' Level -
ST MARGARETS SECONDARY
Singapore11.2018
Skills
- Sales
- Customer service
- Problem solving
- Fluent in English and Tamil
- Data verification
- Effective Communication and interpersonal skills
Accomplishments
- Hockey Captain – Millennia Institute (2021–2022)
- Hockey Vice-Captain – Millennia Institute (2020)
- Netball Captain – Secondary School (2016–2017)
- Prefect – Secondary School (2015–2017)
Timeline
SURVEY VERIFICATION OFFICER
MINISTRY OF MANPOWER (Persolkelly)
04.2023 - 09.2024
Pool Attendant
CAPELLA HOTEL, SINGAPORE
12.2022 - 02.2023
Parcel Delivery Driver freelance
Pickupp
11.2022 - 01.2023
WAITRESS and BANQUET SERVER
ANDAZ HOTEL, SINGAPORE
10.2021 - 12.2021
BRAND AMBASSADOR
ATOME, SINGAPORE
11.2020 - 12.2020
SALES ASSISTANT
POPULAR BOOK COMPANY PTE LTD, SINGAPORE
12.2018 - 01.2019
Bachelor of Arts - Political Science And International Relations
University of Western Australia
Some College (No Degree) - Foundation
University of Western Australia
GCE 'A' Level - Economics
MILLENNIA INSTITUTE
GCE 'O' Level -
ST MARGARETS SECONDARY
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