Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

JAN BAUMANN VELASQUEZ

Forest lake

Summary

Sales professional with a proven track record in retail environments, focusing on customer interaction and sales growth. Known for reliability and adaptability in meeting dynamic customer needs and market conditions. Possesses strong communication and collaboration skills, contributing to team success and consistently achieving sales goals.

Overview

3
3
years of professional experience

Work History

Sales Associate

Foot Locker
12.2023 - 03.2025
  • Store support, sales, VM, cleaning
  • Customer service surpassing customer expectations
  • Online orders
  • Handle confidential information and documents with discretion and maintain their proper organization
  • Staff training, inspiring other team members
  • Visual Merchandising
  • Organized and detail-oriented with a strong work ethic.
  • Product knowledge
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.
  • Worked effectively in fast-paced environments.
  • Worked well in a team setting, providing support and guidance.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.

Team Member

Coles Chatswood NSW
03.2022 - 02.2024
  • Handling stock and Produce
  • Completing jobs within an expected timeframe
  • Customer service
  • Store Maintenance
  • Health/safety compliance
  • Multitasked effectively in a fast-paced environment
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
  • Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.

Coles Toowoomba Plaza
  • Handling stock and Produce
  • Completing jobs within an expected timeframe
  • Customer service
  • Store Maintenance
  • Health/safety compliance
  • Multitasked effectively in a fast-paced environment

Education

High School Graduate -

Skills

  • Proficient time-management abilities
  • Clear verbal and written communication
  • Proficient in collaborative and independent projects
  • Proficient in multitasking with attention to detail
  • Demonstrated sales proficiency
  • Problem-solving skills
  • Product sales
  • Customer service
  • Customer assistance
  • Flexible schedule

Accomplishments

  • Sales target met/achieved
  • Customer satisfaction
  • Training and development of team members
  • Visual merchandising success
  • Creating/Boosting team morale

Languages

Spanish
Professional Working
German
Professional Working

Timeline

Sales Associate

Foot Locker
12.2023 - 03.2025

Team Member

Coles Chatswood NSW
03.2022 - 02.2024

Coles Toowoomba Plaza

High School Graduate -

JAN BAUMANN VELASQUEZ