Jan Coufal

Telstra & NBN Co works:

- contracting companies: Servicestream, Ventia, Decon Corporation

- delivering optic fibre & copper installations to commercial & residential buildings

- Non Destructive Digging

- excavating the ground surface without the risk of damaging buried services (telecommunication / gas / power)

- basic civil work

Duties:

• in charge of providing direct supervision
• delegating tasks to team members
• OHS compliance audits
• Maintaining team flexibility and embracing change to adapt within dynamic demands from a customers.
• Using problem-solving and issue-resolution skills to promptly and successfully solve or report project issues.
• communication with client to meet their demands within required timeframe
• daily reporting to supervisor / project manager

NBN Co:

- contracting company: ISGM / Tandem

• delivering HFC aerial & underground connections into a residential & commercial properties
• Proven ability to develop and implement creative solutions to complex problems.
• Participated in team projects, demonstrating an ability to work collaboratively and effectively.
• Paid attention to detail while completing assignments.
• Gained strong leadership skills by managing projects from start to finish.

NBN Co:

• delivering FTTP, FTTN, FTTC & HFC installations at residential & commercial properties

- underground & aerial installations + minor civil work

• Proved successful working within tight deadlines and a fast-paced environment.

• Delivering Foxtel pay TV & Bigpond internet installations into a residential properties

- contracting company: Downer EDI Engineering

• Installed wiring, cabling and networking hardware on customer premises.
• Installed and repaired network cabling, hardware and software to maximize operational efficiency.
• Performed preventive maintenance of telecommunications equipment.

Quality Department at Apple division:

• Developed and implemented new quality processes and procedures to streamline operations.
• Applied security, safety and loss prevention strategies during shifts.
• Conducted shift inspections to evaluate operational activities and implement timely resolutions for diverse concerns.
• Scheduled staff shifts to secure adequate coverage and productive workflows.
• Prepared shift summary reports for Quality Managers and communicated regularly on goals and progress.
• Resolved conflicts between employees to maintain positive and productive work environments.