Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
ProjectManager

JAN MANNIX

Bridgeman Downs,Australia

Summary

  • I am a highly intelligent, initiative-taking, diligent and dedicated professional Project/Program manager. The positions I held were in the building and construction and project industries and required experience in project accounting which is a specialised and complex skill set. My analytical mind led me to a desire to focus on the project industry with all its complexities and challenges. Over the last twenty years I have used my sound financial background, business process reengineering and extensive project/program management experience to move to contract project positions on a full-time basis. This work has included private enterprise, local, state, and federal government experience. My expertise in problem solving, identifying needs beyond those originally cited and an intuitive ability to understand people has seen my experience and skills fulfill the following roles: Program Director/ Program manager/Project Manager/Change Manager: The main goal of these roles is to oversee the coordination and administration of all aspects of an ongoing program of works including planning, organising, staffing, leading, and controlling program activities and in performing these roles my experience has covered the following processes:
  • Full understanding and application of SDLC. Experienced with Project methodologies such as Prince2, PMBOK, Prosci, ADKAR, Agile, Waterfall, ITIL and have applied these or combinations to suit the program in many of organisations and many varied projects.
  • Expert project timeline production, monitoring and updating, results in successful project completions and timely management updates. Intuitive and excellent management skills with an ability to hit the ground running and problem solving a specialty especially with demanding situation.
  • Team building techniques ensure I have support and backup on all the stages of the project and have led teams more than forty.
  • Delivered multi-stream projects of more than twenty and up to 2,000 at any one time with values varying from less than a million to over $50 million.
  • My communication skills range from users successfully accepting and working with the project to Board members fully understanding any communications in a non-technical language to enable informed management decisions.
  • Stakeholder and vendor management skills ensure smooth running and progress of any project.
  • Skilled in contract negotiations and creations, understanding the legal aspects of my studies and years of experience, enforcing statutory and regulatory requirements as part of my normal everyday activities.
  • An ability to provide project documentation to enable effective and timely management of all projects I manage, including status, monthly reports, Board reports and statutory reporting requirements.
  • Change Management skills used in projects management to ensure resources, management and stakeholders understand and are accepting and supportive of the new concepts/processes and environmental changes this is r by my ability to identify and document gap analysis within the project.
  • Experience in ERP, HRIS, Payroll, Time & Attendance and CRM implementations, transformations, and integrations such as Mincom Ellipse, Dynamics AX, Oracle, SAPS/4 HANA, Kronos, Technology One, Aurion, WorkBrain and Payroll Metrics in all the business modules including Cloud based implementations.
  • Experience in Time and Attendance (Kronos) for FMCG and government departments from E2E and used Zendesk software to facilitate the Help Desk
  • Shared services experience from single business processes such as payroll/HR to full organisation and multi organisations transformations on the board to establish a statewide shared service solution.

Diligent [Desired Position] with background in managing complex projects across various industries. Known for successfully leading cross-functional teams to deliver projects on time and within scope. Demonstrated ability to manage project lifecycles and implement process improvements.

Professional manager with significant expertise in overseeing complex projects and ensuring timely delivery. Skilled in strategic planning, budget management, and risk assessment. Strong focus on team collaboration, fostering results-driven environment, and adapting to changing needs. Known for reliability, leadership, and effective communication.

Focused Project Manager adept at planning, directing and maintaining continuous operations in various departments. Experienced in directing manufacturing employees and keeping efficient production in accordance with quality standards. Applying creative and analytical approach to operations for continuous process improvement. Skilled at identifying or anticipating problems and providing solutions. Excels through mentoring, training and empowering team to excel in performance.

Overview

19
19
years of professional experience

Work History

Project Manager

Aurion Software
02.2024 - 12.2024
  • Aurion software provides payroll solutions to organisations. As a project manager for Aurion, I take each client on the journey from payroll implementation, starting with the initiation to Go live of their selected solution.
  • Creating, maintaining, and reporting on the schedule using Clarizen
  • Organising resources both consultants and technical
  • Attending regular status meeting with reporting on progress detailed
  • Solving resource conflicts including dealing with difficulties of offshore resources in different time zones
  • Identifying and mitigating risk and issue
  • Maintaining budget and reporting on variances, invoicing based on milestones.
  • Preparation and negotiating Change requests, implementing, and managing these in the project schedule.
  • Resolving issues as they arise, reassigning resources as needed to resolve issues and blockers.
  • Completing Go Live activities such as statutory obligations from government bodies.
  • Working with consortiums of teams on large rollouts
  • Using Jira as a method of recording project status and creating tickets for tracking and resolution of tasks and approval of milestones
  • Clarizen was the solution used to track and monitor project progress.
  • Successfully dealing with the demands of clients meeting their difficult expectations
  • Contract LSL coverage

Senior BA/Change Manager

Queensland Fire and Service
02.2023 - 12.2023
  • The NSCM is a government initiative to provide updated state standard policies, standards, and procedures for the rostering staff within QFES. Also promised is a Statewide Training Calendar to ensure annually all courses scheduled are in a user-friendly environment to enable deconfliction of the calendar and one central location for reviewing available courses for attendance.
  • Workshopped for the rostering and Statewide Training calendar with SME from all over the state.
  • Traveling to Cairns to document their AS IS processes and develop the TO BE solution for all the facets of the project, this was used to develop standardised procedures across the state, taking onto account the anomalies across regions and ensure their solution usually based on location, distances, and remoteness, fits within the solution.
  • Developed the Standard for Rostering and Training with input from SMEs, working group leads, HR, unions, regional representatives’ input, and Deputy Commissioner
  • Extensive review of existing procedure and updating to reflect the current position correctly, input from the Policies and Procedures Governance unit to ensure all documents meet the standards of QFES management.
  • Followed a rigid consultative process to obtain feedback from all areas impacted on the business.
  • I developed a Statewide Training Calendar to put in place procedures to create the annual calendar, assign participants and instructors and reimbursement of expenses incurred whilst on training.
  • QFES did not have an application to display the Statewide Training Calendar in a workable manner. I developed the solution in MS Project producing quarterly Gantt charts to reflect the courses available in a visual manner. This allowed easy deconfliction of the courses across the state-run units.
  • Regional calendars are merged into the StateWide Training Calendar enabling regional conflicts with the state-run courses to be identified and rescheduled.
  • The Statewide Training Calendars produced were reviewed by SME’s, Deputy commissioner and regional representatives. The Union reviewed and advised to their surprise that this could be achieved as the consensus on the floor is that it was impossible.
  • New State Crewing Model (NSCM Project)

Principal BA

Queensland Health
11.2011 - 08.2022
  • Responsible to provide the data for iWFM project to deploy the WorkBrain rostering solution statewide to all nineteen directorates.
  • Worked on the team for Tranche 0 Sunshine Coast Area Rollout of the WorkBrain rostering solution for 167 organisational units in the Sunshine Coast directorate.
  • Intensive consultation with each site to determine the existing rostering build currently used and identify individual shifts required and codes to flag skill sets, location, paid and unpaid allowances.
  • Identify the type of roster that is Trendcare, Excel or another medium used such as outlook or in-house applications.
  • Created over 1,000 codes to enable organisational unit’s specific needs and provide work arounds for the WorkBrain shortfall and after consultation with the manager of each organisational unit.
  • Additional work was required to map WorkBrain superscripts to the Trendcare shift codes to enable the allocation of staff to the correct wars to ensure coverage was adequate.
  • Extensive consultation with the complex rosters such as the Emergency Department and the Operating theatres to ensure the correct skill sets were allocated to the appropriate area within the department.
  • Baselines were reviewed to attach the coverage required to run the organisational units and serve as a method of determining the over/under allocation of staff and ensuring the safety of patients.
  • This project is on hold/review awaiting the development of a critical component that was not supplied with the software solution.
  • Tranche 0 Sunshine Coast Area Rollout

Payroll Analyst and Project Specialist

Youi Insurance
02.2021 - 09.2021
  • Responsible for Payroll remediation project
  • Youi has recognised underpayments to employees over the last 6 years and contracted me to facilitate that process and provide the balance of underpayments to be reimbursed to employees both current and terminated.
  • This encompassed the regulatory requirements both governmental and insurance based with an emphasis on the payroll area collaborating with auditors and legal practitioners.
  • Youi has a process of paying above the award however over the years this buffer has reduced thus causing underpayments from items such as Leave Loading, Overtime, and allowances.
  • Two reports were provided – annualised shortfall for 5 years to February 2020 and pay cycle by pay cycle for period from March 2020 to date. This project is now complete.

Program Manager/Change Manager/Project Manager

Kilcoy Global Foods
07.2019 - 12.2020
  • Kronos Time & Attendance, Scheduler, Full HR, and Payroll Metrics solutions (Cloud Based)
  • The decision to implement Kronos Time and Attendance and SAP HRM/Payroll for the HCM solution from an unsupported Chris21 and manual HR systems.
  • Detailed Organisational Chart created to the lowest level to form the backbone of the implementation (this was incomplete and outdated)
  • “AS IS” process mapping completed on all departments and “TO BE” agreed before build of Kronos system noting breached of statutory requirements and areas that could lead to fraudulent practices.
  • Gathering and cleansing data, resolving data issues, and updating missing data rostering, HR, and payroll implementation.
  • A Skills Matrix was developed to capture all work performed by personnel with the appropriate skill set.
  • The decision to retain the existing recruitment application required the interface to be assessed to ensure Kronos could accept the data and SAP HRM would recognise the new employees for processing the payroll.
  • Clocks were installed after an audit to identify if the needs were met. Additional cocks were purchased and commissioned. Smaller departments were clocking in and out to assess the clock’s functionality and the information collated manually of attendance was accurate and discrepancies identified and followed through. This was to enable the retirement of an Access database that was unsupported and unstable but critical to the production cycle.
  • Cost centres were restructured to enable detailed reporting on all areas and functions and signed off by the Steering Committee
  • Pay rules were created from EBA interpretation and signed off by Steering Committee
  • Positions were created to assist in the automation of the HR functions and security within the system
  • Complex and detailed testing scenarios were prepared and assessed.
  • UAT plans developed and used for the HR modules.
  • Training plans were developed to ensure a smooth change for all employees.

Program Manager/Project Engineer/Change Manager/Project Manager

Sydney Trains OCP Directorate
03.2017 - 02.2019
  • I worked in the OCP directorate that has an aim to improve the capacity of the train throughout at Central during the Peaks ensuring the safety of all passengers and crew via improvement of various infrastructure initiatives.
  • Internal Systems proficiency:
  • Detailed Design Surveys (DSS) – Site control granted, and Track updates reported after installation to enable engineer to update the site information.
  • Configuration Change Board (CCB) – Submission to all parties to inform and obtain permission to proceed, all impacts to the network configurations are recorded and endorsed.
  • Safety Card (SCard) – approval to proceed and that all safety standards are adhered to.
  • Environmental Approval – Endorsement that all possible environmental issues have been addressed.
  • Heritage – review of each site and address any heritage sites and associated requirements for preservation.
  • Possession Access (PACT) – submit scope to track possessions for approval to attend and install during possessions, attend all meetings, and ensure all requirements are complete.
  • Implemented the TRIM solution for the division.
  • Each project site was governed by strict processes and procedures both internal and external.
  • I received a Certificate of Excellence for my project work in the Future Network Delivery directorate.

Senior Project Manager

Uniting Church
08.2017 - 12.2017
  • This project is a Dynamics ERP and CRM implementation for the Uniting Church migrating from many systems to one ERP for HR, Procurement, Finance and CRM with linkages to their Residential aged care systems for the invoicing to the clients.
  • This project involved gathering the requirements, development of the timeline and putting an Agile environment in place for the organisation, setting up the project governance structure, risk and issue management registers, budget monitoring, resource management, Stakeholder reporting requirements and timeline development.

Program/Change Manager

Federal Court of Australia
02.2016 - 08.2017
  • The need to merge the financial /HR and Payroll systems of the Family and Federal Circuit Courts to one amalgamated Technology One Solution: including Classic Travel with an upgrade to Travel & Entertaining, Business Intelligence and Budgeting modules. In addition, finance completed the first phase of the payroll/HR conversion to merge the two agencies. The timeline was extremely tight and the culture in both environments was opposite and there were many difficult personalities to work with.
  • I collaborated closely with the vendor to ensure the amalgamation completed on time and under budget due to my direct and persuasive ability we had a successful Go Live and all systems were running without any issues.
  • The teams included Financial Accounting, Management Accounting, Information Technology from both courts and Payroll (Aurion) and HR from both courts. The differing information solutions for each added an extra dimension of complexity and connectivity into one solution.
  • The achievement of the successful Go Live is a result of regular communication, team meetings and sign-off and agreement by both CEOs from the courts.
  • Cloud Based

Systems Program/Change Manager for Procurement & Logistics

ISS World - Ryde
07.2015 - 02.2016
  • HR implementation of solutions including Page Up, learning solutions and payroll upgrade to integrate innovative solutions to payroll/HR.
  • I have over thirty separate projects to implement to enable efficient and effective use of systems and to ensure the safety of the company’s assets by ensuring proper system communications and controls. Improvement to the existing procurements systems across Australia including B2B implementation within the five branches of the business as well as implementation of CRM function.
  • I was the project manager for a new solution in Food service and menu management with Victorian hospitals scoping, implementations, timelines and management reports and all the required program solution interactions with dieticians, IT and finance stakeholders including the Director within the public health system in Victoria. This project has an extremely high profile for the vendor and the ISS and will lead to further installation across Australia as it is the first instance in Australia and third in the world.
  • Cloud Based

Senior Business Analyst

NSW Health Southeast Sydney and Illawarra
04.2015 - 07.2015
  • Requirements gathering analysis for the IT area for South East Sydney and Illawarra regions for NSW Health including various health units such as AIDS clinic, HARP Hep C Project pilot ER and Recovery room system to atomically upload vital signs and ECG to monitors, portal for Royal Hospital for Women and projects to setup a database on wound and skin cancer to enable all GP to have access and to be used as a teaching tools and to also access GP records to identify patients at risk of chronic disease and offer self-management techniques at the new Sutherland facility.
  • Each area acts with a degree of autonomy and requires specialised projects to meet their needs, I review and document their existing systems and processes and prepare the requirements based on consultations with all relevant internal and external stakeholders having no issues with obtaining information and collaborating with stakeholders at all levels of the organisation.
  • The resulting document forms the basis for signing off by the client and IT.
  • Short Term Contract

Senior Program Manager/Analyst

George Weston Foods
09.2014 - 04.2015
  • GWF are in the process of rationalising their time and attendance and payroll systems. After significant issues and extensive cost overruns in one of their smaller businesses they decided they needed to know about the business and ensure they were ready to implement Kronos with a higher success rate.
  • The outcome of this project has resulted in me developing the Kronos Global PDD, Pay Rule PDD, Device PDD, Leave PDD, Navigator PDD as well as Kronos required process document and Interface development.
  • Readiness Project

Portfolio Manager/Senior Business & Financial Analyst

Homelessness Policy & Strategy Housing NSW
01.2013 - 08.2014
  • Review and established financial management system for the NPAH program of over one hundred projects, with other government agencies and HNSW directorates reporting information for consolidation and verification. The financial numbers are now dependable and accurate. Reporting on the Program to Treasury and the Minister
  • Developed a system to monitor and retrieve unspent funds from Non-Government Organisations for the four-year periods to end of June 2013 and the one-year extension. Identified organisations that require further investigations and audits.
  • Implemented enhancements to the portal reporting system for the one hundred plus projects.
  • Receive, review and query acquittal received from NGO (Non-Government Organisations) and take actions such as follow up and request audits.
  • I am responsible for all financial functions within the Homelessness Unit and the accurate reporting of target numbers. Assist treasury and commonwealth on financial and target queries. Extensive use of SAP and on a team for reviewing effectiveness and identify requested improvements.
  • On panel and project to upgrade the TRIM application for the department

Project Manager

NSW Health
10.2012 - 12.2012
  • Prepared the requirements and project plans for the implementation of unit cost charging of patients for NSW rollout.
  • Short Term Contract

Senior Business Analyst – Funding Directorate

ADHC
08.2012 - 10.2012
  • Using Siebel interface to create various outputs for funding and service provider to meet needs of management. Reviewing Siebel interface and creating requirements for the next upgrade after consultation with users and management.
  • Short Term Contract

Senior Business Analyst – Symphony Project

Transgrid
12.2011 - 04.2012
  • Short term Contract

Business Process Analyst

Transfield Services Limited
08.2011 - 11.2011
  • Short term Contract

HR/Payroll Senior Business Analyst/Consultant

Tourism Australia
06.2011 - 08.2011
  • Short term Contract

Senior Program/Change Manager

Justice and Attorney General Department
07.2010 - 06.2011

Program Manager – Compliance and Governance

SSPMO – RailCorp
11.2009 - 06.2010

Program/Change Manager

Sydney Ferries
02.2007 - 10.2009

Program Manager/Portfolio Manager – Financial Lead

Kordia Solutions (Project Jersey)
01.2006 - 01.2007

Education

Bachelor of Economic - Accounting

Macquarie University
01.1987

Master of Applied Project Management - undefined

The University of Adelaide
01.2017

Skills

  • Project management
  • Project planning
  • Project planning and development
  • Project scheduling
  • Business Analysis
  • Change Management
  • HR, Payroll and Time and Attendance Implementations upgrades and transformations

Accomplishments

  • Saved the company $[Amount] over [Number] years by implementing a successful productivity improvement plan.
  • Designed and launched the [Project Name] Project, resulting in a [Number]% increase in market share for the company.
  • Designed a company-wide safety awareness program, resulting in a [Number]% reduction in reported injuries.
  • Completed the [Project name] Project on time and $[Amount] under budget.
  • Presented with the [Award Name] Award for spurring more than [Number]% growth for [Number] consecutive months.
  • Supervised team of [Number] staff members.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Achieved [Result] by introducing [Software] for [Type] tasks.

Timeline

Project Manager

Aurion Software
02.2024 - 12.2024

Senior BA/Change Manager

Queensland Fire and Service
02.2023 - 12.2023

Payroll Analyst and Project Specialist

Youi Insurance
02.2021 - 09.2021

Program Manager/Change Manager/Project Manager

Kilcoy Global Foods
07.2019 - 12.2020

Senior Project Manager

Uniting Church
08.2017 - 12.2017

Program Manager/Project Engineer/Change Manager/Project Manager

Sydney Trains OCP Directorate
03.2017 - 02.2019

Program/Change Manager

Federal Court of Australia
02.2016 - 08.2017

Systems Program/Change Manager for Procurement & Logistics

ISS World - Ryde
07.2015 - 02.2016

Senior Business Analyst

NSW Health Southeast Sydney and Illawarra
04.2015 - 07.2015

Senior Program Manager/Analyst

George Weston Foods
09.2014 - 04.2015

Portfolio Manager/Senior Business & Financial Analyst

Homelessness Policy & Strategy Housing NSW
01.2013 - 08.2014

Project Manager

NSW Health
10.2012 - 12.2012

Senior Business Analyst – Funding Directorate

ADHC
08.2012 - 10.2012

Senior Business Analyst – Symphony Project

Transgrid
12.2011 - 04.2012

Principal BA

Queensland Health
11.2011 - 08.2022

Business Process Analyst

Transfield Services Limited
08.2011 - 11.2011

HR/Payroll Senior Business Analyst/Consultant

Tourism Australia
06.2011 - 08.2011

Senior Program/Change Manager

Justice and Attorney General Department
07.2010 - 06.2011

Program Manager – Compliance and Governance

SSPMO – RailCorp
11.2009 - 06.2010

Program/Change Manager

Sydney Ferries
02.2007 - 10.2009

Program Manager/Portfolio Manager – Financial Lead

Kordia Solutions (Project Jersey)
01.2006 - 01.2007

Master of Applied Project Management - undefined

The University of Adelaide

Bachelor of Economic - Accounting

Macquarie University
JAN MANNIX