JAN RIEDEL

Maintained the hostel's customer perception's average rating on its main platforms (9,6 on Hostelworld and 8,7 on Booking).

- Organized everyday activities and solved day-to-day operational issues ensuring the hostel´s activities were carried out on time focusing on providing customers a seamless experience. (Hosted on average over 30 guests daily during high season, which is equivalent to a room factor of 75%).

- Proposed to the hostel's owners to refurbish and modernize the hostel (Staff room, luggage room and common room). The renovation plan was successfully implemented.

- Managed the training and hiring of staff members (Trained over 40 new employees).

- Managed the hostel´s social media, actively posting on Instagram and Whatsapp promoting the hostel´s business and activities.

- Proficient in conducting vehicle tests, including acceleration, braking, handling, and durability evaluations

- Knowledge of automotive engineering principles, vehicle dynamics, and performance optimization techniques

- Experience with test instrumentation, data acquisition systems, and telemetry technology

- Assisted in responding to emergency calls, assessing situations, and providing necessary medical aid
- Attended trainings to maintain wealth of knowledge in firefighting techniques and suppression methods, enabling quick decision making during actual emergencies.
- Performed emergency rescues when necessary