- Community Cleanup
- Enjoying the art of baking and pastry-making, experimenting with recipes
- Avid Reader
- I enjoy helping others and giving back to the community
- Cooking
Jana Afiouni
Sydney,NSW
Summary
Dedicated and reliable with 6 years of customer service experience and 2 years of volunteer work, offering a strong foundation in communication, organisation, and problem-solving. Proven ability to work effectively in fast-paced environments, demonstrating adaptability, professionalism, and a commitment to delivering exceptional service. Adept at handling administrative tasks, managing client interactions, and contributing to team success. I am seeking to broaden my skills and knowledge by gaining experience in a law firm environment, with the goal of advancing toward a career in the legal field.
Overview
6
6
years of professional experience
Work History
Customer Service Cashier
Paddy's Market Flemington
01.2017 - 09.2022
- Maintained a clean and organised workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
Community Work Volunteer
LCS (now Known as Warrior Women)
01.2019 - 01.2022
- Fostered community growth by organising and leading various volunteer projects.
- Raised funds for local nonprofits through organising and executing charity events.
- Coordinated food drives to combat hunger within the community, increasing donations each year.
- Developed strategic partnerships with local businesses, securing valuable resources and sponsorships for various projects.
Education
Bachelor of Laws - Law
University of Western Sydney
Sydney, NSW11-2026
Skills
- Customer Service: Excellent interpersonal communication, problem-solving, and conflict resolution skills
- Organisation: Strong attention to detail, time management, and ability to manage multiple tasks efficiently
- Computer Skills: Proficient in Microsoft Office Suite (Word, PowerPoint)
- Team Collaboration: Able to work effectively within a team and contribute positively to a professional environment
- Languages: English and Arabic
Interests
Timeline
Community Work Volunteer
LCS (now Known as Warrior Women)
01.2019 - 01.2022
Customer Service Cashier
Paddy's Market Flemington
01.2017 - 09.2022
Bachelor of Laws - Law
University of Western Sydney
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