Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jana Teruel

Regents Park

Summary

Solid background in retail operations and customer service, consistently ensuring accurate transactions and positive customer interactions. Proven ability to manage high-volume transactions efficiently and resolve issues promptly.

Overview

5
5
years of professional experience

Work History

Cashier | Salesperson

Harvey Norman
11.2022 - 02.2024
  • Competent to work without needing assistance.
  • Experienced with POS.
  • Able to resolve customer complaints and enquiries.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Experienced with photo lab – creating customer projects.
  • Consistently hitting multiple KPI goals in order to boost the store's overall target.

Christmas Casual

Bras N Things
11.2022 - 02.2023
  • Boosted customer satisfaction by providing exceptional service and product knowledge.
  • Collaborated with team members to meet daily sales targets and provide outstanding customer experiences.

In-Store and Shift Runner

Dominos Calamvale / Dominos Sunnybank
03.2019 - 07.2022
  • Conducted weekly meetings with staff members to address concerns or challenges faced during shifts while sharing updates from management.
  • Facilitated smooth shift transitions by thoroughly communicating key information to incoming Shift Runners during handovers.
  • Managed inventory and ordered supplies to keep location well stocked with necessary supplies.

Education

Bachelor of Psychology -

Griffith University
01.2025

International Baccalaureate (IB) - undefined

Calamvale Community of College
01.2020

Skills

  • Time management skills
  • Sales expertise
  • Customer service excellence
  • Cash register operation

Timeline

Cashier | Salesperson

Harvey Norman
11.2022 - 02.2024

Christmas Casual

Bras N Things
11.2022 - 02.2023

In-Store and Shift Runner

Dominos Calamvale / Dominos Sunnybank
03.2019 - 07.2022

International Baccalaureate (IB) - undefined

Calamvale Community of College

Bachelor of Psychology -

Griffith University
Jana Teruel