New Technologies
Janam Gurung
-
Diagonal Road, Glengowrie,South Australia
Summary
Results-driven IT professional with a strong academic background and practical experience in software development. Seeking an IT Help Desk position to utilize technical expertise, problem-solving skills, and customer service abilities to provide efficient technical support and contribute to the success of an organization.
Overview
5
5
years of post-secondary education
Work History
Chef
Somewhere At Moseley
Glenelg, SA
09.2021 - Current
- Utilized proper cleaning techniques to sanitize counters and utensils used in preparation of raw meat, poultry, fish, and eggs.
- Oversaw grill, stove, and oven, and cleaned equipment after every shift.
- Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
- Placed orders to restock items before supplies ran out.
Chef
Electra House
King William Street, SA
09.2021 - Current
- Handled and stored food to eliminate illness and prevent cross-contamination.
- Responded to dietary concerns and food allergies, creating dishes to meet customer needs and palates.
- Monitored line processes to maintain consistency in quality, quantity, and presentation.
- Checked freezer and refrigerator prior to each shift to verify correct temperatures.
Education
Diploma - Information Technology
Sydney City Collage of Management
Parramatta, NSW 2150 04.2018 - 07.2019
Advance Diploma - Computer System Technology
Sydney City Collage of Management
Parramatta 07.2019 - 06.2020
Bachelor of Information Technology - Software Development
Institute of Business Information Technology
Rundle Mall, Adelaide, SA 5000, Australia 07.2020 - 11.2022
Professional Year - Information Technology
William Light Institute
King William Road, Adelaide 04.2023 - Current
Skills
Office 365 application and troubleshooting
Strong Problem-solving and analytical skills
Documentation and report writing
Technical Troubleshooting and Problem Solving
Operating system (Windows, macOS, Linux, sever) support)
Network connectivity and hardware support
Ability to provide "customer-first" service and quickly learn new systems
Reliability, flexibility, and a collaborative approach to teamwork
Interests
Virtual games
Cycling
Travel
Software
Microsoft office
PhpMyAdmin
Xampp
MitAppInventor
BLENDER
CISCO PACKET TRACER
Eclipse IDE
Recent Project
The recent project that I have worked on was on the final assignment of our university where my team of 5 created an ecommerce website for gardening.
Objective: To develop an ecommerce website for gardening.
Tools used: Agile methodology, XAMPP, EclipseIDE, GitHub, phpMyAdmin, Microsoft teams
Duties: Project leader and database administrator.
Outcome: Able to create fully functional website named "The Little Garden", submitted project and deliverables to client and signed project sign off.
Result: Secured HD
Timeline
Professional Year - Information Technology
William Light Institute
04.2023 - Current
Chef
Somewhere At Moseley
09.2021 - Current
Chef
Electra House
09.2021 - Current
Bachelor of Information Technology - Software Development
Institute of Business Information Technology
07.2020 - 11.2022
Advance Diploma - Computer System Technology
Sydney City Collage of Management
07.2019 - 06.2020
Diploma - Information Technology
Sydney City Collage of Management
04.2018 - 07.2019