Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jona Marvel Nayagam

DUBBO,Australia

Summary

Experienced Software Tester with hands-on background in testing various development projects. Successful at testing based on customer requirements to produce on-target deliverables. Helps teams produce exceptional products by offering in-depth quality assurance support. Open and clear communicator with good multitasking skills, organized nature and strong attention to detail. In-depth understanding of Salesforce features, functionalities, and best practices.

Overview

12
12
years of professional experience
1
1
Certificate

Work History

Test Lead

Capgemini
05.2023 - 10.2023
  • Proven experience in leading testing team for one of the release in NSW Electoral Commission project
  • Demonstrated ability to lead and mentor cross-functional testing teams.
  • Created and maintained Test Plan document in Confluence.
  • Created Test Plan and Test Cycle for EPIC and User Stories in Jira Zephyr Scale.
  • Updated test cases for user stories and executed test cases by following agile methodology.
  • Responsible for producing Test Summary Report after successful completion of System Testing.
  • Involved in functional testing and Sanity Testing in different environments (Sandboxes) like QA, SIT, UAT, NFT.
  • Involved in Compatibility Testing that verifies compatibility of public website on different browsers and mobile/tablet devices using BrowserStack.
  • Involved in high-level accessibility testing for public site using various screen readers such as JAWS, NVDA, Voice over, Talkback on Windows, Android and Mac OS.
  • Actively participated in Daily Standup, Sprint Planning, Retrospective calls.
  • Involved in providing functional demo for Epic/User Stories to Stakeholders and responsible till it marked as done.
  • Conducted System Testing Defect Triage calls to discuss about defects with team.
  • Involved in supporting SIT Testers, UAT Testers and Accessibility Testers to retest defect fix raised by them as per guidelines during SIT, UAT and Accessibility test phase.

Salesforce Test Analyst

Cochlear
12.2022 - 04.2023
  • Created and maintained Test Plan, Test Suite, Test Cycle for EPIC and User Stories in Jira Xray.
  • Updated test cases for user stories and executed test cases by following agile methodology.
  • Involved in estimating story points to achieve sprint goal.
  • Involved in functional testing in different environments (Sandboxes) of Salesforce Health Cloud and Marketing Cloud.
  • Involved in Integration Testing that verifies records sync from Oracle to SFHC, SFHC to Marketo and Marketo to SFHC.
  • Involved in testing of data migration from legacy system to Salesforce Health Cloud.
  • Actively participated in Daily Standup, Sprint Planning, Retrospective calls.
  • Involved in System Testing of Marketo configuration of different campaigns in Salesforce Marketing Activities.
  • Involved in providing demo for Epic/User Stories to make it as done on PO review.

Associate QA Engineer

Cognizant Technologies
02.2022 - 07.2022
  • Updated test cases for user stories and executed test cases by following agile methodology.
  • Actively pick user story from product backlog that should be tested to achieve sprint goal.
  • Involved in testing configuration of various objects, fields and relationships, users, profiles, public groups, permission sets required to develop complete data model of application.
  • Involved in functional testing in different environments (Sandboxes).
  • Verified API response call from EDH service using Swagger UI and Postman.
  • Actively participated in PI Planning, Daily Standup, Sprint Planning, Grooming, Retrospective and Refinement.

Quality Assurance Engineer

Geazy Technologies
10.2017 - 12.2021
  • Updated test cases for user stories and executed test cases by following agile methodology.
  • Involved in creating regression test plan and executing using TestRail and JIRA.
  • Involved in customizing salesforce custom objects using custom fields, record types, related lists, lightning components as Salesforce System admin.
  • Used Workflows, Validation Rules and Approval Processes, Duplicate Management to provide better functionality to Data Model(while doing system testing).
  • Experienced in Salesforce Data Loader, Salesforce Inspector and Salesforce work bench using SOQL queries.
  • Dealt with CRUD, FLS, Validation Rules, Workflow rules, Approval processes, Duplicate Management, Sharing rules, OWD and Manual Sharing while testing Salesforce CRM applications.
  • Created Salesforce reports and dashboards based on business need.
  • Executed all levels of testing (Functional, System, Integration, Regression and Non-Functional) in various browsers.
  • Provided support and documented including KT related to system functionalities to team members.
  • Supported developers in unit testing and Provided training to new joiners in team.
  • Actively participated in daily stand ups, retrospective meetings, and bug triaging.
  • Performed sanity check for given modules on regression sandbox after every successful release.
  • Involved in online testing with translation team.

QA Engineer

Solartis Technology Services Pvt.Ltd
05.2011 - 11.2013
  • Defined, coordinated, and communicated test strategies, including creation of test plan and executed test cases and scenarios as per requirement.
  • Performed Black Box, Functional, Integration, Load, Regression, UAT and Usability Testing.
  • Experienced in preparing supporting documents using Excel(Rating model, File for document verification) using different formulas for calculation used in application which helps in testing.
  • Created and maintained Excel spreadsheet for known issues, created bugs for user defects which are reported through mail.
  • Assisted in preparation of test data combinations for QTP.
  • Investigate production issues and be involved in reproducing same in QA environment.
  • Reported status of testing progress, issues to team lead on daily basis.
  • Periodically obtaining feedback from team lead and consciously working for improvement.
  • Responsible for smoke testing each build and detailed testing in SIT environment, QA environment, UAT environment, pre-production environments to certify production deployment, also done link test in production environment.
  • Performed Web services testing using our own built XML parser.

Education

MCA -

Thiagarajar School of Management
Madurai, India
04.2011

Bachelor of Science - Physics

Lady Doak College
Madurai, India
04.2008

Skills

  • Test Plan, Test Design and Test Execution
  • Functional Testing and Non-Functional Testing
  • Salesforce CRM (Custom application, Marketing Cloud, Sales Cloud)
  • Jira (Zephyr and Xray), Bugzilla, TestRail
  • Confluence
  • Accessibility Testing (JAWS, NVDA, Voice Over, Talkback)
  • API and Compatibility Testing (Postman, Swagger UI and BrowserStack)
  • JavaScript (Basics), HTML(Basics), CSS(Basics)
  • SQL(Basics) and SOQL
  • Sharepoint, MS office
  • Playwright Automation with Type Script and Java Script (Beginner)
  • Service Now (Basic Knowledge)

Certification

  • Salesforce Administrator Certification on July, 2022 (Credential ID : 2443939).
  • Currently learning Playwright Automation tool.
  • As part of automation learning, I have automated few scenarios including Salesforce CRM scenarios in Playwright Automation using javascript locators and selectors. (Git Repo : https://github.com/jonamarvel/Playwright-First/tree/main/tests)
  • Salesforce Expeditioner in learning Salesforce CRM from Trailhead
  • Salesforce Trailhead Achievements:

- Completed Badges and Trails: 58 Badges and 6 Trails
- Completed Superbadges: Security Specialist Superbadge

  • Trailhead Profile:[https://www.salesforce.com/trailblazer/jmarvel14]

Timeline

Test Lead

Capgemini
05.2023 - 10.2023

Salesforce Test Analyst

Cochlear
12.2022 - 04.2023

Associate QA Engineer

Cognizant Technologies
02.2022 - 07.2022

Quality Assurance Engineer

Geazy Technologies
10.2017 - 12.2021

QA Engineer

Solartis Technology Services Pvt.Ltd
05.2011 - 11.2013

MCA -

Thiagarajar School of Management

Bachelor of Science - Physics

Lady Doak College

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Jona Marvel Nayagam