Jandeep Kaur
Summary
I am an organized and well presented individual with an excellent customer service and communication skills. I am also strived to achieve all aspect of careers that I have by maintain in higher professional level.
Overview
13
13
years of professional experience
Work History
Retail Sales Associate
Australia Post LPO , Lotto Shop
03.2023 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
- Increased sales revenue through effective product recommendations tailored to individual customers.
- Increased sales floor efficiency by organizing merchandise and ensuring items were easy to locate.
- Coordinated with stock team to expedite restocking of high-demand items.
- Managed cash register, ensuring accurate transactions and safeguarding against losses.
- Collaborated with team members to meet daily sales targets, contributing to overall store success.
- Managed efficient cash register operations.
Cargo / Freight Screener
SNP/CERTIS Security
01.2021 - Current
- Test cargo for any explosive materials, using explosive detection machines or chemical swab systems.
- Operate X-Ray machine screening all incoming and outgoing freight at International logistic companies.
Aviation Security Officer
ISS Security Pty Ltd
06.2018 - 12.2020
- Perform passenger screening with the use of Handheld Metal Detectors (HHMD) and Walk-Through Metal Detector (WTMD) at the Brisbane airport.
- Perform Explosive Trace Detection (ETD) at the Brisbane domestic and international terminals.
- Operate X-Ray machine screening all baggage / luggage and goods at Brisbane airport.
Restaurant Manager
Tandoori Oven Coffs Harbour
10.2014 - 07.2017
- Take reservations, greeting guest and take orders in conjunction with wait staff.
- Investigate and resolve customer complaints about food service/quality.
- Assist directors in ordering restaurant supplies and liaise with suppliers to order supplies.
Restaurant Manager
Ceylon Inn Indian Restaurant
08.2012 - 09.2014
- Manage all front of house operations.
- Manage rostering, staff hiring and training.
- Manage till operations, cash balance and cash floats.
Education
Diploma of Management -
Metro College of Technology
06.2011
Skills
- Excellent customer service skills
- Excellent communication skills
- Excellent IT skills
- Able to highly handle stress
- Active Listener
Websites
Twitter Blog Portfolio
Twitter/Blog/Portfolio
Languages
English
Full Professional
Punjabi
Full Professional
Hindi
Professional Working
Timeline
Retail Sales Associate
Australia Post LPO , Lotto Shop
03.2023 - Current
Cargo / Freight Screener
SNP/CERTIS Security
01.2021 - Current
Aviation Security Officer
ISS Security Pty Ltd
06.2018 - 12.2020
Restaurant Manager
Tandoori Oven Coffs Harbour
10.2014 - 07.2017
Restaurant Manager
Ceylon Inn Indian Restaurant
08.2012 - 09.2014
Diploma of Management -
Metro College of Technology
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