Summary
Overview
Work History
Education
Skills
Affiliations
Interests
Awards
Certification
Timeline
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Jane Anderson

Young,NSW

Summary

Dynamic experience as an Aged Care Assessor & Diversional Therapist at Mercy Care Centre with a proven track record in comprehensive assessments and timely service linkage. Skilled in client-centred practice and attention to detail, consistently meeting KPIs while fostering open communication and collaboration among multidisciplinary health care teams to enhance client outcomes.

Health professional with vast experience, high standards and extensive expertise in leisure programme development & evaluation. Strong focus on teamwork and delivering results. Known for adaptability and dependability in diverse environments with a pivotal focus on safety in the workplace.

Overview

33
33
years of professional experience
1
1
Certification

Work History

Diversional Therapist

Mercy Care Centre
01.1992 - Current
  • Built strong rapport with clients, fostering trust and open communication for effective DT therapy sessions.
  • Maintained detailed case notes and documentation, ensuring effective tracking of progress and continuity of care.
  • Thoroughly assessed clients' health & leisure needs needs, developed care plans and programs with regular monitoring & evaluation of client goals.
  • Established clear boundaries with clients, maintaining ethical practice standards while preserving the therapeutic relationship.
  • Utilized motivational interviewing techniques to help clients recognize personal barriers to change and identify actionable steps towards improvement & engagement.
  • Application of excellent oral and written communication skills to interact professionally with staff, clients & family.
  • Provided individual and group DT sessions to patients in community, rehabilitation, residential and adult day therapy programs.
  • Knowledge & consistent application of relevant Occupational Health & Safety policies & practices in the workplace.
  • Advocate for client needs within larger healthcare systems by participating in case conferences and collaborating with other mental health professionals.
  • Ability to work independently and together with a DT team & alongside multi disciplinary allied health clinicians.
  • Improved client outcomes by implementing evidence-based therapeutic techniques and interventions.
  • Developed strategies to help clients cope with stress and anxiety and build resilience.
  • Continuously updated professional knowledge through ongoing research, training, and participation in professional conferences and workshops.

Aged Care Assessor

Mercy Care Centre
09.2022 - 11.2024
  • Conduct comprehensive aged care assessments for individuals under and over aged 65 years in hospital and community settings.
  • Vast experience in conducting assessments both face to face, phone & via virtual platforms.
  • Ability to document concisely & thoroughly in electronic medical notes & via Aged Care Portal.
  • Link clients in a timely manner to aged care services including approvals for residential respite & residential permanent care.
  • Liaise, plan, coordinate & working closely with all key stakeholders including clients, carers, families, nursing, allied health staff and aged care service providers.
  • Ability to work strongly independently whilst problem solving & navigating complex social, health & interpersonal issues requiring adoption of conflict resolution strategies.
  • Managed workload effectively by prioritizing tasks according to deadlines while maintaining attention to detail in all aspects of the assessment process.
  • Consistently meeting monthly KPIs.
  • Maintained up-to-date knowledge of best practices, attending professional conferences and participating in ongoing training opportunities.

Diversional Therapist

Lourdes Rehabilitation Hospital
01.1996 - 10.2000
  • Implementation group & individual DT programs to patients undergoing rehabilitation following various surgeries (eg hip & knee replacements).
  • Undertaking patient leisure & social assessments, developing monthly programs, care plans & offering a variety of suitable activities enhancing patient through tailored therapy plans.
  • Collaborative active involvement in patient case conferences within a multidisciplinary to deliver updated treatment plans and patient care.
  • Enhanced client well-being through holistic individual treatment plans tailored to individual needs and goals.

Day Centre Coordinator

Wellington Health Service
11.1995 - 11.1996
  • Manage & co-ordinate a Day Centre with a staff of 2 Assistants in Nursing.
  • Co-ordinate a small volunteer program.
  • Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
  • Enhanced workflow by maintaining well-organized and improved DT documentation including assessments, care plans, programme development and Quality Improvement projects.
  • Provide education in the delivery of DT leisure programs both group & individual with Day centre clients.
  • Introduced a hospital based DT programme.

Education

Some College (No Degree) - Aged Care And Assessment

CIT Solutions
Sydney, NSW
12-2022

Bachelor of Science - Leisure & Health

Charles Sturt University
Wagga, NSW
02-2011

Associate of Applied Science - Diversional Therapy

University of Sydney
Sydney- Cumberland Campus
04-1992

High School Diploma -

Tumut High School
Tumut
12-1989

Skills

  • Client focused engagement
  • Open collaborative communication
  • Flexibility
  • Assertiveness
  • Comprehensive assessment
  • Confidentiality
  • Attention to detail
  • Keen to pursue new learning

Affiliations

  • Member of Australian Recreational Therapy Association

Interests

  • Passion for improving personal fitness through participation in strength training
  • Tai Chi practice
  • Cooking
  • Family

Awards

Early Career Clinician (2023) in Aged Care & Assessment Role

Certification

Tai Chi for Arthritis Instructors Leaders Course (2018-Bowral & 2021 Wagga).


First Aid- Hilltops First Aid (Nov 2024).


O'Shea "No Lift System" Online Manual Handling Course- (certified-March 2025).

Timeline

Aged Care Assessor

Mercy Care Centre
09.2022 - 11.2024

Diversional Therapist

Lourdes Rehabilitation Hospital
01.1996 - 10.2000

Day Centre Coordinator

Wellington Health Service
11.1995 - 11.1996

Diversional Therapist

Mercy Care Centre
01.1992 - Current

Some College (No Degree) - Aged Care And Assessment

CIT Solutions

Bachelor of Science - Leisure & Health

Charles Sturt University

Associate of Applied Science - Diversional Therapy

University of Sydney

High School Diploma -

Tumut High School
Jane Anderson