Jane Bell
Summary
I am a hardworking and reliable Community Care Worker with extensive experience delivering elderly, disabled and chronically ill clients with everyday healthcare and support. I am a valued team player who firmly believes in patient centred care and will passionately advocate to ensure clients receive the best possible service and health care that they both desire and need. I consider myself a courteous and dedicated professional who is certified in Ageing Support, Home and Community Care and Disability.
Overview
30
30
years of professional experience
Work History
Community Care Worker
Centacare Community Services
07.2014 - Current
- Enhanced client well-being by providing personalized care and support in their homes.
- Contributed to the improvement of community health by conducting regular home visits and assessments.
- Promoted independence among clients through tailored assistance with daily living tasks.
- Enabled timely medical interventions by monitoring vital signs, medication compliance, and reporting changes in client conditions.
- Provided emotional support for clients and families coping with chronic illnesses, disabilities, or end-of-life situations.
- Ensured a safe environment for clients by addressing potential hazards and maintaining clean living spaces.
- Conducted regular safety checks of client homes to identify potential risks or hazards that may impact their well-being or independence.
- Helped clients including vulnerable individuals navigate complex healthcare systems by advocating for their best interests during meetings with providers or insurance representatives.
- Facilitated health screenings with follow-up care to target specific issues.
- Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
Business Manager/Small Business Co-Owner
Darren Bell Racing Stables
01.2001 - 06.2014
- Collaborated with co-owner on critical decision-making regarding business growth opportunities and strategic partnerships.
- Developed strategic partnerships with key stakeholders, leading to significant growth opportunities for the company.
- Oversaw daily business operations and financial decisions to drive profitability and growth. This included advertising, client interaction (face to face, telephone, email, letters and social media), managing payroll (MYOB), invoicing and banking.
- Working with racing stewards and maintaining accurate records such as nominations, syndicating and registration paperwork to ensure compliance with industry regulations.
- Negotiated contracts with customers, vendors and service providers to secure favourable terms of service.
- Hired, trained and managed staff to cultivate productive and efficient workforce.
- Increased overall team productivity by fostering a positive work environment and providing effective leadership.
- Planning, implementing and monitoring general care, health and exercise programs for horses.
Retail Sales Assistant
David Jones
07.1995 - 06.1996
- Increased sales by providing exceptional customer service and product knowledge.
- Improved store appearance with effective merchandising and creative displays.
- Built strong relationships with customers, resulting in repeat business and referrals.
- Assisted in inventory management, ensuring accurate stock levels for optimal sales performance.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Working with team members to meet sales targets.
Retail Sales Assistant
Myers
01.1994 - 06.1995
- Increased sales by providing exceptional customer service and product knowledge.
- Improved store appearance with effective merchandising and creative displays.
- Built strong relationships with customers, resulting in repeat business and referrals.
- Assisted in inventory management, ensuring accurate stock levels for optimal sales performance.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Working with team members to meet sales targets.
Education
Certificate IV - Ageing Support
DP Training Pty Ltd
Coolangatta, QLD04.2018
Certificate III - Home And Community Care
Community Services Institute of Training
Brisbane, QLD04.2016
Certificate III - Disability
Community Services Institute of Training
Brisbane, QLD04.2016
Certificate of Attainment - CPR, Basic Emergency Life Support And First Aid
ABC First Aid
Gympie, QLD08.2023
Certificate of Completion - Mandatory Work Health And Safety
Archdiocese of Brisbane
Brisbane, QLD08.2023
Certificate of Completion - Mandatory Conduct
Archdiocese of Brisbane
Brisbane, QLD09.2023
Certificate of Completion - Mandatory Privacy (Centacare)
Archdiocese of Brisbane
Brisbane, QLD09.2023
Certificate of Completion - Manual Handling
Archdiocese of Brisbane
Brisbane, QLD02.2022
Skills
- Professionalism
- Excellent Communication
- Reliability
- Highly Organized
- Empathy and Compassionate Care
- Patient relationship building
- Patient-focused care
- Cultural Sensitivity
- Attention to Detail in Records Management
- Infection Control
- Teamwork
Hobbies
I am the proud mother of two adult girls, a passionate gardener and have a keen interest in real estate.
Additional Information
I have a QLD open C Class drivers' licence with a good driving history.
I am a certified NDIS Worker (Yellow Card No 60358357) - Expiry Date 28 Aug 2028.
I am certified for working with Children (Blue Card No 1346851/4) - Expiry Date 28 Aug 2028.
References
Details to be confirmed on request:
Craig Miller- Service Leader at Centacare at Gympie Ph: 0487 826 266 / 5430 9393
Jules Sanderson - Service Leader for Centacare at Morton Bay Ph: 5490 6826
Timeline
Community Care Worker
Centacare Community Services
07.2014 - Current
Business Manager/Small Business Co-Owner
Darren Bell Racing Stables
01.2001 - 06.2014
Retail Sales Assistant
David Jones
07.1995 - 06.1996
Retail Sales Assistant
Myers
01.1994 - 06.1995
Certificate IV - Ageing Support
DP Training Pty Ltd
Certificate III - Home And Community Care
Community Services Institute of Training
Certificate III - Disability
Community Services Institute of Training
Certificate of Attainment - CPR, Basic Emergency Life Support And First Aid
ABC First Aid
Certificate of Completion - Mandatory Work Health And Safety
Archdiocese of Brisbane
Certificate of Completion - Mandatory Conduct
Archdiocese of Brisbane
Certificate of Completion - Mandatory Privacy (Centacare)
Archdiocese of Brisbane
Certificate of Completion - Manual Handling
Archdiocese of Brisbane
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