Jane BOYDEN
Harrington Park,NSW
Summary
Customer-focused Retail Worker known for high productivity and efficient task completion. Excel in communication, teamwork, and adaptability, ensuring seamless operations and positive customer interactions.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
40
40
years of professional experience
Work History
Food Delivery Driver
Door Dash
Harrington Park, NSW
10.2024 - Current
- Coordinated with restaurant staff on order accuracy and pickup times.
- Good customer service skills
- Experienced using the ap on the phone
- Good driving record.
- Ensured that the correct order was delivered to the customer.
Courier Driver
ABC Couriers
Silverwater, NSW
06.2024 - 09.2024
- Assisted with loading and unloading freight when necessary.
- Maintained delivery schedules without compromising safety.
- Interacted with customers pleasantly to meet needs and drive satisfaction.
- Assisted in the sorting and organizing of packages for efficient delivery routes.
- Participated in training sessions to improve delivery methods, safety practices, and customer service skills.
Courier Driver
Couriers Please
Prospect, NSW
10.2023 - 05.2024
- Inspected and verified packages at pickup and delivery points to ensure correct contents and undamaged items.
- Ensured vehicle maintenance, cleanliness, and organized packages for optimal delivery efficiency.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Delivered and picked up medical records, lab specimens and medications to and from hospitals and other medical facilities.
- Coordinated with warehouse staff for efficient cargo loading and unloading.
- Interacted with customers pleasantly to meet needs and drive satisfaction.
Courier Driver
amazon
Regents Park, NSW
11.2018 - 09.2023
- Followed safety protocols when loading, unloading, driving, and delivering items.
- Offered excellent customer service, resolving issues and answering queries at the point of delivery.
- Followed all safety regulations and traffic laws during delivery operations.
- Delivered goods and services to customers on time and in excellent condition.
Retail Assistant
Flemmings
Ramsgate, NSW
02.1999 - 11.1999
- Restocked shelves with new merchandise when required.
- Greeted customers upon entry to the store and provided a positive shopping experience.
- Cleaned shelves, counters and tables to maintain organized store.
- Handled returns and exchanges according to company policies.
- Operated cash registers to process sales transactions.
- Provided excellent customer service by attending to customer needs in a timely manner.
General Support Officer
NSW Police Dept
Bondi, NSW
11.1997 - 02.1999
- Answered telephones, directed calls, and took messages.
- Communicated with customers, employees and vendors to answer questions and address complaints.
- Maintained and updated filing, inventory and database systems, manually or using computer.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
Clerical Assistant
Suttons Motors
Arncliffe, NSW
02.1985 - 09.1997
- Answered and directed phone calls to appropriate staff members.
- Greeted visitors and customers in a friendly, professional manner.
- Managed daily office operations and maintained a clean and efficient workspace.
- Delivered messages and ran errands.
- Assisted with filing documents and maintaining records.
- Answered multi-line telephone system and routed calls to appropriate personnel.
Education
Some College (No Degree) - Certificate 111 Retail
Omega Training Solutions
Campbelltown, NSW10-2018
Some College (No Degree) - First Aid Certificate
Omega Training Solutions
Campbelltown, NSW10-2018
High School Diploma -
Maroubra Bay High School
Maroubra, NSW12-1984
Skills
- Payment handling
- Clean driving record
- Phone reception
- File organization
- Copying documents
- Hardworking and responsible
- Loading and unloading
- Flexible schedule availability
- Patience and empathy
- Fax operations
- Effective communication
- Multitasking
- Upselling strategies
- Cash register operation
- Customer service
- Product restocking
- Team building
- Work well with others
- Data entry
- Attention to detail
Timeline
Food Delivery Driver
Door Dash
10.2024 - Current
Courier Driver
ABC Couriers
06.2024 - 09.2024
Courier Driver
Couriers Please
10.2023 - 05.2024
Courier Driver
amazon
11.2018 - 09.2023
Retail Assistant
Flemmings
02.1999 - 11.1999
General Support Officer
NSW Police Dept
11.1997 - 02.1999
Clerical Assistant
Suttons Motors
02.1985 - 09.1997
Some College (No Degree) - Certificate 111 Retail
Omega Training Solutions
Some College (No Degree) - First Aid Certificate
Omega Training Solutions
High School Diploma -
Maroubra Bay High School
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