Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Jane Gallagher

Palm Cove,QLD

Summary

Dynamic culinary professional with extensive experience as Owner/Chef at Food 4 U Cairns, excelling in operational management and financial oversight. Proven track record in enhancing service quality and optimizing inventory control, while fostering a high-performing team. Adept at strategic planning and regulatory compliance, driving customer satisfaction and business growth.

Overview

34
34
years of professional experience
1
1
Certification

Work History

Owner/Chef

Food 4 U Cairns
12.2017 - 02.2023
  • Developed operational strategies to enhance service delivery and customer satisfaction.
  • Implemented inventory management systems to streamline product tracking and reduce waste.
  • Conducted market research to identify customer needs and inform product offerings.
  • Established vendor relationships to negotiate favorable terms and ensure quality supplies.
  • Managed daily financial transactions, ensuring accuracy in cash handling and reporting.
  • Trained staff on customer service protocols to improve team performance and engagement.
  • Oversaw compliance with health and safety regulations, fostering a safe work environment.
  • Managed day-to-day business operations.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.

Manager

Sanctuary Palm Cove
02.2005 - 09.2016
  • Oversaw daily operations to ensure exceptional guest experiences and service quality.
  • Analyzed guest feedback to identify improvement areas, driving strategic enhancements in service offerings.
  • Led initiatives focused on enhancing customer satisfaction, resulting in positive reviews and repeat business.
  • Maintained professional, organized, and safe environment for employees and patrons.

Owner /Head Chef

Nelson's Seafood Cafe
01.2000 - 09.2004
  • Managed daily operations, ensuring high standards of food safety and quality control.
  • Developed seasonal menus based on local seafood availability and customer preferences.
  • Established strong relationships with local suppliers to ensure fresh product sourcing and timely deliveries.
  • Oversaw financial management tasks, including budgeting, forecasting, and expense tracking for profitability enhancement.
  • Coordinated marketing initiatives, including social media campaigns, to increase brand visibility and attract new customers.

Head Chef

Taylors Hotel
12.1996 - 01.2000
  • Developed and executed seasonal menus using locally sourced ingredients.
  • Oversaw inventory management, minimizing waste through careful stock control practices.
  • Trained junior chefs on culinary techniques and kitchen best practices for skill development. Junior chefs achieved Gold medals in Salon Culinaire.
  • Collaborated with front-of-house staff to ensure seamless dining experiences for guests.
  • Placed orders to restock items before supplies ran out.
  • Implemented cost-effective strategies to maintain quality while maximizing profitability in menu offerings.
  • Managed food costs effectively with careful menu planning, accurate portion control, and utilization of seasonal ingredients.

Head Chef

Weller Hotel Group
09.1992 - 11.1996
  • Head Chef roles at Ship Inn South Brisbane and Rosie's Tavern, Brisbane,
  • Developed and executed seasonal menus using locally sourced ingredients.
  • Managed kitchen staff, fostering a collaborative and efficient work environment.
  • Ensured compliance with food safety standards and regulations in kitchen operations.
  • Streamlined food preparation processes to enhance service efficiency during peak hours.
  • Catered for large functions including weddings, parties and corporate dinners.

Apprentice Chef

Weller Hotel Group
09.1988 - 09.1992

Completed apprenticeship in cooking within the Weller Hotel Group, Brisbane.

  • Assisted in preparation of ingredients according to chef's specifications for daily menu items.
  • Maintained cleanliness and organization of kitchen equipment and workstations to ensure safety standards.
  • Participated in training sessions to learn culinary techniques and enhance cooking skills under experienced chefs.
  • Adhered to food safety regulations while handling, storing, and disposing of food products properly.
  • Acquired knowledge of diverse cooking methods including grilling, baking, frying, sautéing and steaming to produce high-quality dishes efficiently.

Education

High School Diploma -

Balwyn High
Melbourne, VIC

Skills

  • Organizational management expertise
  • Project management
  • Operations management
  • Effective business planning
  • Staff management
  • Financial management
  • Regulatory compliance
  • Supply chain optimization
  • Service quality assurance
  • Inventory control
  • Purchasing and planning

Certification

SITSS00069 Food Safety Supervision Skill Set.

Competent in SITXFSA005 (Use hygienic practices for food safety) and SITXFSA006 (Participate in food safe handling practices)

7th November 2023


HLTAID001 Provide First Aid

HLTAID010 Provide basic emergency life support

HLTAID009 Provide cardiopulmonary resuscitation.

2nd September 2024


Certificate III in Fitness

SIS30321

20th January 2025




Timeline

Owner/Chef

Food 4 U Cairns
12.2017 - 02.2023

Manager

Sanctuary Palm Cove
02.2005 - 09.2016

Owner /Head Chef

Nelson's Seafood Cafe
01.2000 - 09.2004

Head Chef

Taylors Hotel
12.1996 - 01.2000

Head Chef

Weller Hotel Group
09.1992 - 11.1996

Apprentice Chef

Weller Hotel Group
09.1988 - 09.1992

High School Diploma -

Balwyn High
Jane Gallagher