Jane Kavanagh
Bardia
Summary
A loyal team person who is honest, reliable and conscientious. Excellent interpersonal skills to communicate effectively and develop relationships with clients, peers, other departmental officers and external stakeholders. Well developed organisational skills including the ability to prioritise and complete a number of tasks concurrently within established timeframes. High degree of professional integrity, discretion and confidentiality and ability to negotiate in sensitive matters where discretion and confidentiality are critical.
Overview
18
18
years of professional experience
Work History
Payroll Specialist
Health New Zealand
01.2020 - 09.2025
- End to end payroll processing of 4000+ employees
- Subject matter payroll expert for both Senior and Resident Medical Offices
- In depth knowledge of multiple contract entitlements and rules
- Analyse multiple pay run reports to identify and follow up corrections
- Provide support and training to Payroll Officers and Payroll Administrator
- Assisting Team leader to run team training sessions
- Ensure smooth and efficient processing of pay run to meet deadlines
- PAYDAY filing
- Support managers to complete their pay approvals and ensure they follow correct payroll procedures
- Supply accurate information to authorised external agencies on request
- Handling queries and requests from government agencies such as Inland Revenue and Work and Income NZ
- Assist with the administration of Multi-Employer Collective Agreement MECA implementations
- Supervise and verify system changes made by other team members
- Manage overpayment recovery
- Onboarding of new staff
- Processing termination pays
- Electronic filing of documentation
Resident Medical Officer Co-ordinator
Health New Zealand
06.2019 - 01.2020
- Formulation of rosters in compliance with the relevant Multi-Employer Collective Agreement (MECA)
- Preparing and authorising RMO online timesheets
- Manage and process leave requests within the required timeframes and within approval guidelines
- Ensuring leave is captured and coded within rostering. Call duties & additional duties are accurately recorded where required
- Effectively resolve issues raised by RMOs
- Reimbursements are reviewed and authorised
- Attendance details are accurately recorded
- Arrange cover for sickness
- Maintain personnel files for RMOs
- End of contract process - completing checklists, termination form and record of service
- Provide support for MECA interpretation
- Active participation at team activities such as process improvement, service development and customer service initiatives
Senior Medical Officer Administrator
Health New Zealand
06.2017 - 06.2019
- Formulation of On-call rosters in compliance with the Multi-Employer Collective Agreement (MECA)
- Manage and process leave requests within the required timeframes and approval guidelines
- Provide support for MECA interpretation
- Arranging sickness cover for On-call shifts
- Advising departments of SMO sickness to ensure patients are seen or re-booked if necessary
- Ensuring SMO claims for reimbursements have all required paperwork and meet criteria for approval
- On boarding process for new SMO staff - creating department orientation programmes, computer access, phones and computer training
- End of contract process - completing checklists, termination forms and records of service
- Assisting recruitment to arrange SMO Interviews
- Booking Fights, rental cars and accommodation
- Arranging meetings and taking minutes
Programme Administrator
National Cervical Screening Programme, Ministry of Health
02.2011 - 06.2017
- Maintenance of health sensitive data in the Cervical Register database to ensure participant, laboratory and colposcopy results are accurate and up to date
- Management of relationships with laboratories to ensure efficient transfer of data
- Communication with women participants with sometimes challenging conversations
- Ensure Service level targets and benchmarks are achieved.
- Undertake auditing of operational activities
- Proactively identify and assist in the resolution of issues impacting quality standards and provide support to laboratories and Colposcopists on a national basis
- Undertake internal Project activities such as KA5 testing for the Register I5 team
- Knowledge and application of various legislation governing health privacy and the policy and guidelines administered by the Ministry of Health
Rehabilitation Administrator
Catalyst Risk Management
02.2010 - 10.2011
- Management of work related injury claims
- Answer general enquiries
- Making referrals for high risk claims to Occupational Therapists and Specialists
- Completing initial interviews on high risk claims
- Covering reception and telephone duties
- Administer review applications
- Inputting reports and disseminating to the appropriate staff
- General administration duties
- Administering and interpreting Accident Compensation Corporation (ACC) legislation and policy
- Compliance with Health Information Privacy Code of Conduct and the Privacy
- Act when handling personal health information
- Creating agendas and taking meeting minutes
- Health and Safety Representative and First Aid Officer
Case Manager
Catalyst Risk Management
03.2008 - 02.2010
- Claims investigation of serious work related injury claims
- Effective communication both oral and written to claimants, employers, medical professionals and treatment providers
- Facilitation and coordination of claimant’s rehabilitation
- Work with the client (employer) to enable them to achieve ACC partnership programme goals
- Identify need for and arrange work site assessments and rehabilitation plans
- Meeting with Claimants and their Employer in person to resolve issues, interpret legislation and develop rehabilitation plans
- Administering and interpreting Accident Compensation Corporation (ACC) legislation and policy
- Comply with Health Information Privacy Code of Conduct and the Privacy Act when handling personal health
Education
IMPAC Risk & Safety Management Solutions
Napier, New ZealandC Vickers & Associates Ltd
Napier, New ZealandEastern Institute of Technology
Napier, New ZealandSkills
- Attention to detail
- Competent in MS Excel, Word, Outlook & Power Point
- Ability to work both unsupervised and as part of a team
- Time management
- Verbal and written communication
- Data entry
Timeline
Payroll Specialist
Health New Zealand
01.2020 - 09.2025
Resident Medical Officer Co-ordinator
Health New Zealand
06.2019 - 01.2020
Senior Medical Officer Administrator
Health New Zealand
06.2017 - 06.2019
Programme Administrator
National Cervical Screening Programme, Ministry of Health
02.2011 - 06.2017
Rehabilitation Administrator
Catalyst Risk Management
02.2010 - 10.2011
Case Manager
Catalyst Risk Management
03.2008 - 02.2010
IMPAC Risk & Safety Management Solutions
C Vickers & Associates Ltd
Eastern Institute of Technology
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