Dedicated and experienced in preparing food and serving customers in fast-paced environments. Skilled at managing high-volume sales without error. Trained in safe food-handling and good cleaning practices.
Overview
2
2
years of professional experience
1
1
Certification
Work History
English and Math Tutor
Chen Xin Bo
Medan Petisah, North Sumatra
07.2023 - 02.2025
Designed tailored lesson plans for English and Math subjects.
Assisted students with homework and exam preparation strategies.
Evaluated student progress and adjusted teaching methods accordingly.
Communicated regularly with parents about student performance updates.
Service Beginner
McDonalds Strand
Sydney, NSW
05.2025 - Current
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Prioritized and organized tasks to efficiently accomplish service goals.
Identified needs of customers promptly and efficiently.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Assisted with customer requests and answered questions to improve satisfaction.
Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Provided support and guidance to colleagues to maintain a collaborative work environment.
Recognized by management for providing exceptional customer service.
Completed day-to-day duties accurately and efficiently.
English and Math Tutor
Kumon Marrickville
Sydney, NSW
06.2025 - Current
Provided one-on-one tutoring sessions to enhance understanding.
Communicated regularly with parents about student performance updates.
Encouraged positive attitudes towards learning by providing a supportive atmosphere.
Reviewed test results with students in order to determine areas that need improvement.
Promoted self-confidence among students by recognizing achievements both small and large.
Identified areas where further instruction was needed through regular assessments of comprehension levels.
Education
Bachelor of Science - Information And Communication Technology
University of Technology Sydney
Sydney, NSW
02-2028
High School Diploma -
Sampoerna Academy Medan
Medan, Indonesia
12-2024
Skills
Customer service
Effective communication
Problem solving
Collaborative approach
Common core math
Communication skills
Safe food handling
Inventory storage
Excellent multi-tasker
Meal preparation
Time management mastery
Cleaning and sanitation
Attention to detail focus
Upselling and cross selling
Affiliations
Cooking
Baking
Reading
Languages
English
Native/ Bilingual
Indonesian
Native/ Bilingual
Chinese (Mandarin)
Professional
Malay
Professional
Japanese
Elementary
Certification
ABS Barista Certificate
First Aid Certificate
RSA
Accomplishments
2021 WMI Prelim Bronze
2022 SMC Gold
2023 STEAM Competition 1st Place
2023 Memorised Chinese Poetry Writing Competition 1st Place
2024 SEAMO Prelim Gold
2024 WMI Prelim Gold
2024 SEAMO Finals Bronze
2024 WMI Finals Bronze
2024 Global Chinese Writing Competition for Young Writers 1st Place
Timeline
English and Math Tutor
Kumon Marrickville
06.2025 - Current
Service Beginner
McDonalds Strand
05.2025 - Current
English and Math Tutor
Chen Xin Bo
07.2023 - 02.2025
Bachelor of Science - Information And Communication Technology
Conference Sales Executive at Crowne Plaza Macquarie Park (Formerly Courtyard by Marriott)Conference Sales Executive at Crowne Plaza Macquarie Park (Formerly Courtyard by Marriott)