Jane Nelson
San Diego,CA
Summary
Dynamic server and experienced restaurant worker known for strong adaptability, communication skills, high operational standards, and strong contribution to daily restaurant success and customer satisfaction. Kind and outgoing, easily gets along with anyone. Lover of snowboarding, yoga, creating art, and jazz.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server/Restaurant Hostess
Mama Bird PDX
Portland, OR
08.2024 - 12.2025
- Increased restaurant rating with reviews specific to my service.
- Assisted in running the restaurant instagram to attract customers and promote specials.
- Trained new employees with enthusiasm and efficiency.
- Quickly able to jump in and help in any section of the restaurant to increase productivity and ease stress.
- Performed opening and closing duties such as setting up the dining area, restocking supplies, organizing reservations and assigning closing tasks.
- Maintained cleanliness and organization of dining area and service stations.
- Provided exceptional service to high volume of daily customers.
- Reference: Maya Chavez, Manager- 707-495-0909
Assistant Manager/Restaurant Server
Rovente Pizzaria
Portland, OR
09.2024 - 03.2025
- Assisted in managing daily operations and staff scheduling at a busy pizzeria.
- Coordinated with kitchen staff to ensure timely food preparation and delivery.
- Trained new employees on customer service standards and operational procedures.
- Monitored inventory levels and placed orders for necessary supplies.
- Resolved customer complaints efficiently to maintain service quality standards.
- Jumped in to help chefs when necessary.
- Reference: Gianelli Squatrito, Manager- 503-954-6356
Buyer
Next Adventure
Portland, OR
10.2022 - 05.2024
- Assisted in selecting merchandise based on customer trends and preferences.
- Communicated with team members to ensure alignment on purchasing strategies.
- Works with customers to find second hand versions of products they are searching for, promoting sustainability and eco-conscious consumerism.
- In charge of completing daily recovery tasks to keep areas clean and neat for maximum productivity.
- References: Jack Mootthart, Manager- 503-839-8822
Restaurant Supervisor
Little Big Burger
Portland, OR
08.2021 - 10.2022
- Coached team members on food safety and sanitation processes, customer service, menu education, and upselling techniques to drive revenue.
- Responsible for all daily restaurant operations when manager was not present. Including but not limited to, opening and closing procedures and scheduling and directing staff in daily work assignments to maximize productivity and sales.
- Prepared different food to serve and stored other food in fridges with proper methods. Marinated the meats, cut all of the produce needed for the day and the next day, and in charge of washing dishes and keeping the floor clean.
- Trusted to step in and work at multiple locations depending on need.
Education
Certified Yoga Instructor -
East + West
Ubud, Bali, Indonesia09-2025
High School Diploma -
Grant High School
Portland, OR06-2022
Skills
- Proficient Spanish speaker at a conversational level
- Actively learning about wine and the wine industry at Chateau 55
- Assisted in elevating inspection ratings to 5 stars at all prior jobs
- Strong communication
- Dietary restrictions knowledge
- Great at building rapport with new and regular customers
- Flexible and adaptive to POS systems
- Content creation knowledge to promote Business via social media
Certification
- California Food Handlers License
- California RBS Certification
Timeline
Assistant Manager/Restaurant Server
Rovente Pizzaria
09.2024 - 03.2025
Server/Restaurant Hostess
Mama Bird PDX
08.2024 - 12.2025
Buyer
Next Adventure
10.2022 - 05.2024
Restaurant Supervisor
Little Big Burger
08.2021 - 10.2022
Certified Yoga Instructor -
East + West
High School Diploma -
Grant High School