Jane Nguyen

• Advised clients on market conditions, prices, mortgages, legal requirements and related matters.
• Conducted property inspections to ensure compliance with applicable regulations and standards.
• Negotiated purchase agreements and contracts with buyers and sellers.
• Managed marketing strategies for properties including advertising campaigns and open houses.

• Increased client satisfaction by building strong relationships and addressing their needs promptly.
• Maintained a high client retention rate by providing exceptional customer service and anticipating client needs.
• Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
• Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.

• Established strong relationships with suppliers, negotiating favorable terms and pricing.
• Increased brand awareness by implementing effective marketing strategies and social media campaigns.

• Advised passengers of flight regulations to maximize safety and security.

• Offered personalized assistance to children, elderly and passengers with special needs.

• Performed pre-flight cabin checks to maintain operational safety equipment.

• Expert in understanding & responding to customers needs rapidly.

• Coordinate with other departments of the company to bring the best service to customers.

• Reinforced established quality control standards and followed procedures for optimal customer interactions.

• Translating & editing all documents related to the company's products.

• Assistant director in communication & managing the company.

• Performing regular office tasks.