Summary
Overview
Work History
Education
Skills
REFEREES
Timeline
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Jane Perry

Stuart Park,NT

Summary

I am an experienced Office Manager and Administration Professional experienced in optimizing productivity, efficiency and service quality across various departments. Highly dependable, ethical and reliable support and leader that blends advanced organizational, technical and business acumen. I works effectively with cross-functional teams in ensuring operational and service excellence.

Overview

28
28
years of professional experience

Work History

Admin Manager

Darwin Golf Club
02.2020 - Current

I manage the day to day administration staff with direction from the management team and Board. I am efficient in Xero, managing all of accounts payable and receivable, manage financial reports for board meetings, produce and implement policies and procedures to ensure staff training and expand on their abilities to perform. I have extensive experience in all Microsoft programs

  • Payroll – onboarding new staff, terminating staff, VISA applications
  • HR – award rates, penalties
  • SWIFTPOS – New menus, new products, changing of prices for all POS
  • Updated reports, managed accounts, and generated reports for company database
  • Report to General Manager, Director of Golf, Operations Manager and President of Board
  • Onboarding all new memberships and managing current members
  • Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel
  • Developed and implemented improved filing systems for enhanced order and accuracy
  • Organized and updated databases, records and other information resources
  • Created reports, presentations and other materials for executive staff

Senior Office Manager, Duty Manager and Bottle Shop Operations Coordinator

Airport Tavern, Parap Tavern
01.2005 - 02.2020

I managed administration over three hotels across Darwin and Palmerston. I reported to three Hotel General managers. liaised with duty managers and managed all admin duties across three hotels.

  • Assist Hotel Management with day to day compilation and timely completion of all financial and statistical returns by the company
  • Provide PA support to Group Manager
  • Reconcile and balance cash, accounts, floats, safe and dockets
  • Bank all daily takings
  • Count and balance safe daily
  • Maintain Hotel charge accounts ensuring all invoices are sent and payments received at appropriate times
  • Enter all stock invoices and data into computer system
  • Maintain computer stock system with price changes, updates and new products
  • Record weekly wage records from staff timesheets and forward to head office
  • Handle incoming hotel correspondence and emails
  • Carry out office duties as requested by Hotel Manager

Customer Service Manager

Bank SA
01.2005 - 09.2005
  • Management of branch
  • Customer service by answering or referring financial questions to correct supervisory staff
  • Process customer deposits and withdrawals
  • Assist customers opening new accounts
  • Complete staff rosters
  • Process Timesheets and send to head office
  • Computer and general office duties

Customer Service Manager

Bank SA
01.1996 - 01.2005
  • Management of branch
  • Complete Business Plans
  • Customer service by answering or referring financial questions to correct supervisory staff
  • Process customer deposits and withdrawals
  • Assist customers opening new accounts
  • Complete staff rosters
  • Process timesheets and staff pays
  • Computer and general office duties

Education

Skills

  • High level time management
  • Xero Software
  • Microsoft
  • Data Entry
  • Working in team environments
  • Effective managerial techniques
  • Accounting
  • Payroll

REFEREES

Steve Green - DGC Manager

Timeline

Admin Manager

Darwin Golf Club
02.2020 - Current

Senior Office Manager, Duty Manager and Bottle Shop Operations Coordinator

Airport Tavern, Parap Tavern
01.2005 - 02.2020

Customer Service Manager

Bank SA
01.2005 - 09.2005

Customer Service Manager

Bank SA
01.1996 - 01.2005
Jane Perry