Dynamic and dedicated professional with extensive experience in nursing and customer service, notably at Health Care Australia. Proven ability to assess patient needs and deliver compassionate care while ensuring safety compliance. Skilled in effective communication and conflict resolution, consistently enhancing patient satisfaction and care quality.
Overview
18
18
years of professional experience
Work History
Taxi Driver
Des' Cabs
Murray Bridge, South Australia
02.2025 - Current
Adhered to company policies regarding cash handling procedures for fares collected from customers.
Delivered packages upon request when not transporting passengers.
Greeted customers and provided assistance with luggage.
Collected fares according to established rates and ensured fare accuracy through use of meters and GPS systems.
Performed basic maintenance tasks such as checking fluid levels or tire pressure at the beginning of each shift.
Provided door-to-door service for passengers in a safe and courteous manner.
Responded promptly to customer inquiries regarding transportation options and estimated travel time.
Assisted disabled passengers entering or exiting vehicles as necessary.
Maintained accurate logbook records including details of trips taken and income received during shift.
Assisted other drivers in need of help whenever possible.
Followed all applicable laws, safety regulations, and defensive driving practices while operating vehicles.
Provided information about local areas such as points of interest or current or upcoming events when requested by customers.
Inspected tires, lights, brakes, gas level, oil level. prior to each trip.
Aged Care Assessor
Advanced Personnel Management
Adelaide, South Australia
04.2023 - 02.2025
Performed quality assurance reviews on completed assessments prior to submission.
Assisted in the development of new assessment tools or techniques for use by staff members in conducting evaluations.
Created reports summarizing assessment results for review by stakeholders.
Ensured compliance with applicable laws, regulations, standards, guidelines and ethical principles governing assessments.
Collaborated with interdisciplinary teams to ensure that all client assessments were completed accurately and timely.
Promoted a culture of continuous improvement within the team through sharing knowledge about emerging trends in assessment practices.
Conducted assessments and interviews with clients to determine eligibility for services.
Registered Nurse - Assessments
Health Care Australia
Adelaide, South Australia
03.2022 - 03.2023
Collaborated with multidisciplinary teams to ensure that holistic care is provided for the patient's overall wellbeing.
Assessed, planned, implemented and evaluated nursing care for assigned patients.
Actively participated in quality improvement initiatives within the department.
Documented patient progress notes accurately and efficiently in the electronic medical record system.
Demonstrated ability to work independently as well as collaboratively within a team environment.
Participated in multidisciplinary team meetings to discuss patient care plans.
Registered Nurse - Aged Care
Kindred Living
Whyalla, South Australia
07.2019 - 09.2020
Evaluated effectiveness of interventions through ongoing assessment of patient responses.
Demonstrated ability to work independently as well as collaboratively within a team environment.
Assessed, planned, implemented and evaluated nursing care for assigned patients.
Collaborated with physicians, nurses, therapists, social workers and other healthcare professionals to develop individualized treatment plans for each patient.
Demonstrated knowledge of current trends in nursing practices by attending continuing education classes or seminars.
Documented patient progress notes accurately and efficiently in the electronic medical record system.
Ensured compliance with standards of professional practice as well as state and federal regulations related to health care delivery services.
Actively participated in quality improvement initiatives within the department.
Monitored vital signs, administered injections, and provided assistance with medical procedures.
Utilized critical thinking skills to assess clinical situations quickly and accurately.
Provided emotional support and comfort to families during difficult times.
Clinical Nurse - Palliative Care
SA Health
Gawler, South Australia
02.2019 - 06.2019
Developed teaching plans for patients regarding self-care management techniques for chronic illnesses or rehabilitation goals.
Reported changes in patient status promptly to supervisor or attending physician.
Administered medications, treatments, and therapies in accordance with physician orders.
Assessed patient conditions and monitored vital signs to determine appropriate care plans.
Counseled patients on health maintenance and disease prevention strategies.
Collaborated with physicians and other healthcare professionals to develop individualized treatment plans for each patient.
Registered Nurse - Palliative Care
Silver Chain
Western Sydney, NSW
06.2017 - 12.2018
Demonstrated ability to work independently as well as collaboratively within a team environment.
Counseled patients regarding medication side effects or lifestyle changes necessary for improved health outcomes.
Provided emotional support and comfort to families during difficult times.
Collaborated with physicians, nurses, therapists, social workers and other healthcare professionals to develop individualized treatment plans for each patient.
Participated in multidisciplinary team meetings to discuss patient care plans.
Evaluated effectiveness of interventions through ongoing assessment of patient responses.
Registered Nurse
Bupa Aged Care
Kempsey, NSW
11.2016 - 05.2017
Provided emotional support and comfort to families during difficult times.
Assessed, planned, implemented and evaluated nursing care for assigned patients.
Monitored vital signs, administered injections, and provided assistance with medical procedures.
Demonstrated ability to work independently as well as collaboratively within a team environment.
Actively participated in quality improvement initiatives within the department.
Documented patient progress notes accurately and efficiently in the electronic medical record system.
Registered Nurse
Whyalla Aged Care
Whyalla , South Australia
09.2012 - 10.2016
Provided emotional support and comfort to families during difficult times.
Assessed, planned, implemented and evaluated nursing care for assigned patients.
Monitored vital signs, administered injections, and provided assistance with medical procedures.
Demonstrated ability to work independently as well as collaboratively within a team environment.
Actively participated in quality improvement initiatives within the department.
Documented patient progress notes accurately and efficiently in the electronic medical record system.
Collaborated with physicians, nurses, therapists, social workers and other healthcare professionals to develop individualized treatment plans for each patient.
Participated in multidisciplinary team meetings to discuss patient care plans.
Utilized critical thinking skills to assess clinical situations quickly and accurately.
Maintained a safe environment for all patients by adhering to infection control policies and procedures.
Administered medications and treatments, monitoring patients for reactions and side effects.
Registered Nurse, Medical-Surgical Unit
Flinders Private Hospital
Bedford Park, South Australia
07.2008 - 01.2010
Maintained detailed records of patient medical histories, treatments, medications, test results, and progress notes.
Monitored vital signs such as heart rate, blood pressure and temperature during surgical procedures in order to identify any changes that may require intervention or adjustment of medication dosages.
Administered intravenous fluids or medications when necessary according to established standards of practice guidelines.
Educated orthopedic patients about their conditions and treatment plans to ensure understanding of procedures.
Performed post-operative assessments on orthopedic patients following surgery to assess recovery status and evaluate effectiveness of prescribed treatments.
Acted as a liaison between families and caregivers and healthcare providers by providing up-to-date information regarding a patient's condition.
Attended regular continuing education courses related to Orthopedics nursing in order to stay abreast of current trends within the field.
Collaborated with a multidisciplinary team consisting of physicians, surgeons, therapists, case managers and other healthcare professionals to develop individualized care plans for each patient.
Registered Nurse - Graduate
St Andrews Hospital
Adelaide, South Australia
06.2007 - 07.2008
Participated in training sessions related to new technologies or techniques used in surgical procedures.
Maintained accurate surgical records in compliance with hospital policies and procedures.
Administered medications as prescribed by the surgeon according to established protocols.
Provided patient education on preoperative and postoperative care instructions.
Assessed patient condition before, during and after surgery to ensure safety standards are met.
Performed wound dressing changes following prescribed orders from the physician.
Monitored vital signs of patients pre-operatively, intra-operatively and post-operatively.
Responded quickly and calmly to emergency situations that may arise during a surgical procedure.
Administered medications as prescribed by the physician.
Provided emotional support to patients and their families before, during and after surgeries.
Documented all relevant information regarding patient's medical history, allergies. prior to surgery.
Cared for patients in recovery room following surgery until they were stable enough for discharge or transfer.