Summary
Overview
Work History
Education
Skills
Professional attributes
Certification
Hobbies and Interests
Timeline
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Jane Roberton

Summary

Accomplished and customer-centric sales professional dedicated to uncovering and developing new business opportunities while forging lasting relationships with clients, vendors, and internal and external partners. Results-driven approach consistently meets targets, showcasing solid analytical skills and collaborative team-oriented mindset. Strong foundation in sales processes with a proven track record in generating new business through strategic and targeted outreach that consistently delivers results, driving growth for the organization.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Inside Sales Manager, Global

Dendra Systems
01.2020 - Current
  • Company Overview: Headquartered in Oxford, United Kingdom and with operations globally, Dendra provides unique ecosystem insights to asset owners, operators and engineers through the digitalization of biodiversity and land management across Mining, Oil & Gas and other Infrastructure
  • Dendra's proprietary large-scale, ultra-high resolution remote data capture, coupled with purpose-built AI platform supports operating efficiency gains, behaviours0 and reinforcement of ‘license to operate' across terrestrial, aquatic and built environments
  • Dendra is empowering humanity to restore the balance of our natural world
  • Reporting directly to the Chief Commercial Manager as Global Inside Sales Manager
  • Develop and implement a new inside sales framework to include new processes, sales strategy, lead management process and sales metrics to be rolled out globally
  • Build and manage a high-performance global inside sales team
  • This included hiring, training, mentoring and motivating the team as well as providing ongoing professional development opportunities
  • Worked with Regional Sales Managers to leverage inside sales across their region to compliment the regional sales teams
  • Monitor inside sales metrics and manage the entire inside sales administration process
  • Presents monthly and quarterly inside sales metrics and achievements
  • Develop and execute on local and global inside sales campaigns
  • Measure, track and report their effectiveness
  • Negotiate sales contracts and associated install and commissioning milestones

Inside Sales Manager, Global

Hexagon Mining
01.2019 - 01.2020
  • Company Overview: Hexagon is a global leader in digital solutions that create Autonomous Connected Ecosystems (ACE), a state where data is connected seamlessly through the convergence of the physical world where the digital, and intelligence is built-in to all processes
  • Hexagon Mining unites industry leaders MineSight, Leica Geosystems Mining, SAFEmine, Guardvant, BMT & MiPlan
  • Together they seamlessly link mine planning, design, safety, fleet and production management, optimization, collision avoidance and fatigue monitoring software for a comprehensive flow of data across all operations
  • Reporting directly to the Vice President Operations as Global Inside Sales Manager
  • Develop and implement a new inside sales framework to include new processes, sales strategy, lead management process and sales metrics to be rolled out globally
  • Build and manage a high-performance global inside sales team
  • This included hiring, training, mentoring and motivating the team as well as providing ongoing professional development opportunities
  • Worked with Regional Business Unit Managers to leverage inside sales across their region to compliment the regional sales teams
  • Monitor inside sales metrics and manage the entire inside sales administration process
  • Presents monthly and quarterly inside sales metrics and achievements
  • Develop and execute on local and global inside sales campaigns
  • Measure, track and report their effectiveness
  • Negotiate sales contracts and associated install and commissioning milestones

Inside Sales Manager, APAC

Hexagon Mining
01.2017 - 01.2019
  • Reporting directly to the Director of Sales – APAC as Inside Sales Manager, APAC
  • Account Managing12 existing clients
  • Maintaining a good relationship to ensure the ongoing custom and trust
  • Partnering with my accounts to be a trusted advisor to implement HxGN solutions
  • To be a strategic partner for these accounts, to understand their business needs and work with them to expand the HxGN solution within their business to solve their business challenges
  • Conduct market research and lead generation in collaboration with the APAC Sales Director
  • Drive marketing initiatives, activities and campaigns in line with HxGN' strategic business goals to generate new opportunities across the entire HxGN portfolio
  • These included but were not limited to product campaigns, customer forums, local events and knowledge sessions
  • Develop and implement sales plans and strategies to grow HxGN' product portfolios
  • Source new sales opportunities through inbound lead follow-up and outbound cold calls, emails or face to face meetings
  • Understand and qualify customers' needs and requirements and identify opportunities to cross-sell/ up-sell into existing accounts
  • Team with channel partners to drive solution selling strategies across the region
  • Identifying mutual prospects, understand the problems and build out and present HxGN' technology to solve their issues
  • Where applicable, route qualified opportunities to the appropriate sales executives for further development and closure
  • Research accounts and identify the key stakeholders within a prospective business
  • Close sales opportunities to achieve personal monthly/quarterly/annual quotas
  • Negotiate sales contracts and associated install and commissioning milestones
  • Develop and maintain a deep understanding of the APAC region and industry trends and align our sales strategies with customer/industry needs and requirements
  • Coordinate and where applicable deliver effective product presentations and demonstrations delivering clearly the benefits of the Hexagon solution and HxGN's competitive advantages
  • Use Salesforce Lightning CRM to manage the sales pipeline, forecast and report building
  • Work collaboratively with Product Management to share competitive insights from inside sales daily activities
  • Assist the services team to scope and develop service proposals for deployment of HxGN services or proposal variations

Customer Account Manager

INX Software
01.2014 - 01.2017
  • Company Overview: INX Software Pty Ltd grew out of Cube Consulting Pty Ltd through developing as a natural evolution of the development of an integrated workforce management system for the resource sector
  • The INX Software product developed around a series of databases developed for Chevron, Schlumberger, Clough and Newcrest which evolved into an integrated workforce management system
  • In the year2000, prior to the start of the mining boom, the energy sector had learned many lessons about safety management and were increasingly applying information technology to managing safety
  • INX Software was developed to use that experience and make it available across the resource sector to integrate those systems into wider systems for managing the workforce
  • Reporting directly to the INX Commercial Manager as INX Commercial Account Manager
  • Responsible for establishing and maintaining strong client relationships across the entire client portfolio through regular contact, including face to face meetings, telephone and email communication
  • Manage and chair regular monthly Account Management meetings with key accounts, involving key stakeholders and decision makers
  • Coordinate internally and externally solutions for clients by exercising my knowledge of our business to deliver comprehensive, targeted solutions
  • Project managing the rollout of product and services to new clients
  • Liaising with internal departments and clients to achieve optimal service
  • Develop relevant content for face to face client meetings/demonstration to promote and sell INX products
  • Maintain client records using the in-house CRM database
  • This is used for opportunity management, market segmentation and reporting

Inside Sales Development/Customer Account Manager

Dassault Systèmes, GEOVIA
01.2005 - 01.2014
  • Company Overview: GEOVIA, known as Gemcom Software prior to its acquisition in2012, is part of Dassault Systèmes, the3DEXPERIENCE Company
  • Dassault Systèmes, the international3DEXPERIENCE Company, provides business and people with virtual universes to imagine sustainable innovations
  • Dassault Systèmes collaborative solutions foster social innovation, expanding possibilities for the virtual world to improve the real world
  • The group brings value to over190,000 customers of all sizes, across all industries, in more than140 countries
  • Reporting to the Vice President of Australasia, my title was Customer Account Manager, Australia
  • Responsible for establishing and maintaining strong client relationships through regular close contact & account management including regular face to face meetings, telephone and email communication
  • Develop strategies for prospecting new clients and execute on these
  • Ability to understand and fully assess clients needs and develop targeted solutions
  • Project managing the rollout of product and services to new clients
  • Liaising with internal departments and clients to achieve optimal service
  • Develop relevant content for face to face client meetings to promote and sell GEOVIA products

Education

BSB50215 Diploma - Business

Open Colleges
01.2011

BTEC - Performing arts

Chippenham Technical College
01.1994

Three A' Levels - English Language, English Literature & Drama

John Bentley Sixth Form
01.1992

GCSE - undefined

John Bentley Comprehensive
01.1990

Skills

  • Strong business skills dealing at a senior level within customers and partners
  • Able to sell across a diverse portfolio to include integrated and enterprise solutions
  • Identifying and work with individuals who can initiate and influence a buying decision
  • A passion for achieving business goals and sales targets
  • Superior problem solving, interpersonal and negotiation skills
  • Able to develop and nurture a portfolio of key accounts
  • Highly developed negotiations skills with proven successful outcomes
  • Able to manage a range of customer projects at any one time
  • Maintaining relationships with clients by providing support, information, and guidance
  • Cross-functional collaboration
  • Market share growth

Professional attributes

  • A respected professional with over20 years of experience in new business development, sales management, and account management across a diverse range of industries.
  • Customer-Centric approach, always focused on understanding customer needs and pain points to tailor an approach that effectively moves leads into the qualified pipeline.
  • Strategic thinker skilled in developing comprehensive lead acquisition strategies that drives revenue growth in alignment with organizational goals.
  • Optimize early pipeline process through clear lead management stages, establish early trigger badword_key_1, and implement best practices to achieve consistent pipeline growth.
  • Proficient in using CRM systems and sales enablement tools to streamline lead generation, lead management and improve productivity.
  • Excellent interpersonal and communication skills that facilitate collaboration with cross-functional teams and enable effective client engagement at every stage of the pipeline.
  • Leadership and Team Development: Experience in recruiting, training, and coaching a high-performing SDR team to effectively manage the acquisition of new pipeline.

Certification

  • Self-Leadership (2019)
  • Salesforce Lightning (2018)
  • Negotiation Skills (2008)
  • CCS Sales Training (2007)
  • Basic Business Law (2009)
  • Staff Appraisal and Time Management Skills (2008)

Hobbies and Interests

I'm an outgoing person who enjoys challenging myself creatively and personally. I'm an active board member of TEEM TREASURE, a charity organisation catering for the needs of people in our community living with a disability. Through my charity work I've enjoyed the diverse tapestry of cultures that make up our community and working with volunteers and clients from different backgrounds. I'm not intimidated to learn new skills and face new challenges, I like to challenge myself beyond what I feel I'm capable of achieving, such as completing the Karma Rottnest swim. I enjoy the company of friends and family and keep active playing netball, swimming and walking the dog.

Timeline

Inside Sales Manager, Global

Dendra Systems
01.2020 - Current

Inside Sales Manager, Global

Hexagon Mining
01.2019 - 01.2020

Inside Sales Manager, APAC

Hexagon Mining
01.2017 - 01.2019

Customer Account Manager

INX Software
01.2014 - 01.2017

Inside Sales Development/Customer Account Manager

Dassault Systèmes, GEOVIA
01.2005 - 01.2014

BTEC - Performing arts

Chippenham Technical College

Three A' Levels - English Language, English Literature & Drama

John Bentley Sixth Form

GCSE - undefined

John Bentley Comprehensive

BSB50215 Diploma - Business

Open Colleges
Jane Roberton